Reviews
Write a Review-
Plesant stay
11/25/2009I stayed at the knutsford court and i may add it was a verry plesant one. emaculate services and that homely feeling was a big plus for me. i was ...
I stayed at the Knutsford Court and i may add it was a verry plesant one. Emaculate services and that homely feeling was a big plus for me. I was realy impress and keep up the good work i would reccommend KNUTSFORD COURT to anyone whu want to travel to Kingston.
-
Exellent and Comfort
09/29/2008I must first comend the wonderful friendly and courteous staff of the knutsford court hotel.they made me feel welcome and at home while i stayed at your resort. the ...
I must first comend the wonderful friendly and courteous staff of the Knutsford Court Hotel.They made me feel welcome and at home while i stayed at your resort. The hotel grounds are well kept and the beauty of the hotels decor is a work of art. The food i must say, thank you to the chief. I raise all hats to the hands that prepare those tremendous meals. I felt a 100% safe due to proffesional duties carried out by your security officers. They are very polite and informative.Overall i must say, the Knutsford Court Hotel is situated in a wonderful area, thats accessible to any buisness,shopping centre and partying advantage.
-
Service
09/08/2008Stayed at this hotel august 16-18th, 2008 with my family the experience was terrible. we had made our reservations for 3 rooms on may 26th, 2008 for a family ...
Stayed at this hotel August 16-18th, 2008 with my family the experience was terrible. We had made our reservations for 3 rooms on May 26th, 2008 for a family wedding. Upon arrival at the airport 9:15 a.m. we got transportation and was at our destination by 9;45 a.m. we waited 1/2 hour to have our luggage transported to the lobby. We checked in and was told there is no room available ""since we are fully booked"" there was a conference by the Jaycees visiting fro most of the Islands. The customer service personal did not offer a drink or asked my daughter with a 10 month and 9 year old if she need any help, so we sat in the lobby for two hours until I spoke up. I would never stay at this hotel since customer service is not on their list of things to do. Our rooms were changed and we had to request a crib for the baby which was mentioned when we made our reservation. The evening manager was loud when we asked for mini refrigrator to store the baby's supply, and was told there was none availabe. I would never, never stay at this place again.
-
Terrible Family experience
08/18/2008On may 26th, 2008 reservation was made for 3 rooms for my family, we were attendng my daughter's wedding. we arrived at this hotel 9: 30 a.m. checked ...
On May 26th, 2008 reservation was made for 3 rooms for my family, we were attendng my daughter's wedding. We arrived at this hotel 9: 30 a.m. checked in and waited 21/2 hours to get a room the hotel was fully booked due to a conference. The explanation check in is at 3: p.m. It was only when we approached the front desk and requust to speak with the manager that the line of communication started. One of my daughter had a 11 month old baby and a nine year old. The staff gave us the code of silent since they knew the hotel was fully booked. Finally when a room was available at 1: p.m. it was inappropriate two of our rooms were changed that day. However, my son had to wait until the next day to have is room changed. I would never stay at this hotel again in fact 4 years ago we had a death in the family and this was the same situation. The Courtleigh Hotel which is a sister hotel offers excellent service.
-
Good Stay Overall
08/11/2008Needs elavator service badly!!! staff was excellent especialy the front desk customer service.she was the best!!! deserves a raise for sure. will stay again in 6 months or so.
Needs Elavator Service Badly!!! Staff Was Excellent Especialy The front Desk Customer service.She Was The Best!!! Deserves A Raise for Sure. Will Stay again In 6 months Or So.
