Reviews

• Nice Resort- BUT **BEWARE OF BEING MISLED**

  Submitted on: 10/17/2008

  We really enjoyed our stay at the resort until one of the workers started hounding us at the buffet restaurant. we tried to sneak out of the restaurant after he ...

  We really enjoyed our stay at the resort until one of the workers started hounding us at the buffet restaurant. We tried to sneak out of the restaurant after he had bugged us on the way in about getting a free shirt (pointing at the nice polo shirt he had on) and other gifts if we just went on a 20 minute tour. It was the only day we had on our vacation that it didn't rain so we didn't really want to do it but then he secretly told us if we did it he would get $* for his family. Anyway, we suckered into going and the 20 min tour- to be nice but it ended up being over 2 hours of high pressure, condescending manipulation to get you to buy a vacation plan through them. When we clearly told them that it is our personal conviction not to make major purchases without praying about it first to be sure we were making a wise move- the sales mgr scoffed at us and condescendingly said that we could just try it out for a few days while we were there and then we had 18 months to change our mind. Well, we were duped into it- the 20 minutes turned into 2-1/2 hours, the polo shirt was a t-shirt, and the option to change our mind (which we tried to do before we left)- was the biggest deception of all. Only option was to put it in their ""Buy Back"" program in which there was no guarantee that anyone would actually buy it back- not only that but the maximum amount you could get was $* less than what we paid for it! Money we would have spent visiting our Compassion child the next 3yrs- GONE! :(

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  +Click to Show Review
  -Click to Hide Review
• EXCELLENT FAMILY RESORT

  Submitted on: 11/11/2007

  My family just came back from the dr yesterday and i did not regret staying at this resort, they are very family friendly, superb customer service and we never had ...

  MY FAMILY JUST CAME BACK FROM THE DR YESTERDAY AND I DID NOT REGRET STAYING AT THIS RESORT, THEY ARE VERY FAMILY FRIENDLY, SUPERB CUSTOMER SERVICE AND WE NEVER HAD TO ASK ANYTHING TWICE. IF WE NEEDED SOMEHTING FOR OUR ROOM,FROM HOUSEKEEPING OR MAINTENANCE, THEY COME IMMEDIATELY. THE FOOD IS EXCELLENT, THEY HAVE SOME VERY NICE RESTAURANT ON SITE AND THE DRINKS AREN'T BAD AS WELL. THEY HAVE POOLSIDE ACTIVITIES FOR THE KIDS AND ADULTS AS WELL. THEY HAVE NIGHTLY ENTERTAINMENT FOR THE GUESTS......THE PRICES AT THE GIFT SHOPS ALTHOUGH IS DOUBLED. ROOMS ARE VERY CLEAN AND WELL MAINTAINED, AND MINI FRIDGE IS ALWAYS WELL STOCKED. WE HAD A NICE VIEW OF THE OCEAN AND THE POOL FROM OUR ROOM..... THE BEACH CHAIRS ARE A LITTLE LACKING BUT THE WATER WAS SO WARM AND CALM.... JUST BEWARE OF THE SALES PEOPLE THAT APPROACH YOU EVERYWHERE AND ALL YOU HAVE TO SAY IS NO THANK YOU CONSISTENTLY IF YOU DO NOT WANNA BE BOTHERED . OVERALL THIS RESORT WAS EXCELLENT WITH FAMILY FRIENDLINESS ......

  +Click to Show Review
  -Click to Hide Review

• 1 - 2