Reviews

• Disappointing

  Submitted on: 04/24/2009

  We were only staying in santa monica one night but we were hoping to have one night at a nice hotel. the hotel was definitely not worth the money. with ...

  We were only staying in Santa Monica one night but we were hoping to have one night at a nice hotel. The hotel was definitely not worth the money. With parking and taxes it came to $*** for one night. The room was just ok. Not very clean. Stains on the furniture and seemed older and outdated. When we went to use the fitness center, it smelled so bad we couldn't stay in there. And it was further from the pier and shopping than I thought it was too. It was a $7 cab drive to the pier. All in all, it was just ok! Not worth the money.

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  • FitnessFacility
  • KidFriendliness
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• mixed bag

  Submitted on: 05/24/2008

  The hotel is fairly close to the beach, the facilities are nice but not great, the price is pretty high for what you get but is ok compared to other ...

  the hotel is fairly close to the beach, the facilities are nice but not great, the price is pretty high for what you get but is ok compared to other places close to the beach. the only problem was that i reserved the room through travel website for 289. they charged me 308 and when i showed the clerk the confirmation from travel website for 289 he basically said it was a mistake by travel and would not give me the agreed rate. i had to call travelocity who called the clerk and he still would not change the rate until he got a faxed confirmation from travel agent, despite the fact that i had a written printout from travelocity showing 289. i wasted 20 minutes dealing with him and talking to travelocity. I then asked for the manager who was very contrite and helpful. so the manager gets an "A" and the clerk gets a "D".

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  • BusinessCenter
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• Long Stay - Made Like Home

  Submitted on: 11/21/2007

  I stayed at the doubletree for 2 weeks while having surgery locally. i am from across the country and was looking for a comfortable hotel which would be entertaining for ...

  I stayed at the Doubletree for 2 weeks while having surgery locally. I am from across the country and was looking for a comfortable hotel which would be entertaining for my husband and had good room service for me during my incapacitation. What I found was a beautiful, clean, and friendly hotel which was perfect for our stay. It was a close walk for the beach and the promenade. The staff was helpful and generous with their chocolate chip cookies. The pool and gym were great. I plan on returing there for my next visit. It is worth the price for such a clean and comfortable night's sleep so close to the beach and shopping.

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  • FitnessFacility
  • Dining
  • Pool
  • Activities
  • HandicapAccessibility
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• This Place is Great!

  Submitted on: 09/17/2007

  My husband and i had to find last minute accomodations when we needed to stay in santa monica an additional day.
  
  the six (6) santa monica hotels that ...

  My husband and I had to find last minute accomodations when we needed to stay in Santa Monica an additional day.
  
  The six (6) Santa Monica hotels that I called stated very snootily that I really need to give them a 2 week notice to reserve a room. They very rarely can accomodate last minute requests such as mine.
  
  When I called the Doubletree, expecting the same lukewarm response, I was pleasantly surprised to get the totally opposite reaction from the Reservations dept. They said to, please, come over and they would have our room ready as soon as we could get there. So nice. This is a Hotel, not some glorified motor inn that you pay $*/night for. The lounge is very nice, food is great and the people are extremely friendly. We will be back!
  

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Dining
  • HandicapAccessibility
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• not worth the money

  Submitted on: 05/10/2007

  We stayed here for a function close by. this hotel rating is a bit misleading. although it was clean it has no character and i felt i was in a ...

  We stayed here for a function close by. This hotel rating is a bit misleading. although it was clean it has no character and I felt I was in a upgraded Motel 6. I would not stay there again for the money.

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