Reviews

• Sub-par at best

  Submitted on: 09/25/2008

  I stayed here for a class that was conducted at the hotel. overall the area that the hotel is in is less than attractive i'd even say unsafe once ...

  I stayed here for a class that was conducted at the hotel. Overall the area that the hotel is in is less than attractive I'd even say unsafe once it gets dark. Not many decent places to eat around the hotel so a car is necessary. The hotel staff is a mixed bag...some of the front desk people were quite nice while the manage did not return my calls regarding an incident with my car. It is a hotel I would only stay at to make attending the class easier though I'd hope (and plan on mentioning it to the instructor) to change the location. The hot tub is cold and the chemical levels could bleach clothing. Overall i'd only stay there if I had to...there are much nicer hotels in Phoenix for around this same price.

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• OKAY STAY

  Submitted on: 10/02/2007

  The hotel is predictable and clean, but lacked in the area of customer service. the basic amenities were there which was a plus, but staff did not extend themselves to ...

  THE HOTEL IS PREDICTABLE AND CLEAN, BUT LACKED IN THE AREA OF CUSTOMER SERVICE. THE BASIC AMENITIES WERE THERE WHICH WAS A PLUS, BUT STAFF DID NOT EXTEND THEMSELVES TO CUSTUMERS. IN THE SPORTS BAR, THE WAITRESS OR STAFF WAS NOT PRESENT MOST OF THE TIME. I HAD TO LOCATE HER IN THE KITCHEN. WHEN ASKING FOR DIRECTIONS THE COUNTER PERSON DID NOT OFFER TO PRINT OR GIVE DIRECTIONS, INSTEAD I WAS SENT TO THEIR BUSINESS ROOM. ONE OF THE PRINTERS DIDN'T WORK AND I HAD NO ONE TO ASSIST ME. FORTUNATELY, I KNEW MY WAY AROUND THE COMPUTER, OTHERWISE I WOULD HAVE HAD DIFFICULTY FINDING MY WAY AROUND TOWN. OVERALL IT WAS, OK FOR PRICE, BUT COULD IMPROVE IN SERVICE JUST A BIT.

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• Nice rooms

  Submitted on: 03/07/2007

  Rooms were nice and spacious. the girls at the front desk were helpful whenever we needed anything. not much to do in the surrounding area, but close to the stadium ...

  Rooms were nice and spacious. The girls at the front desk were helpful whenever we needed anything. Not much to do in the surrounding area, but close to the stadium area."

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• Great Stay

  Submitted on: 10/11/2006

  Customer service was wonderful. rooms ae spacious and probablly the best night of sleep in my travels this year(over 50 nights).

  Customer service was wonderful. Rooms ae spacious and probablly the best night of sleep in my travels this year(over 50 nights).

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• OK spot

  Submitted on: 06/10/2006

  The rooms are only so so, definatly does not live up to a holiday inn standard. the service was only ok, some of the staff has a problem with english!!! ...

  The rooms are only so so, definatly does not live up to a holiday Inn standard. The service was only ok, some of the staff has a problem with English!!! The location is convenient, right off the interstate. But the neighborhood is TERRIBLE!!!. If you visit, do not wonder to far from the Hotel, as it is iin a very bad area. We absolutly would not stay again.

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