Reviews

• good and not so good

  Submitted on: 09/27/2009

  I got to hotel about 2-3 hrs early but they got me a room - only trouble was i had asked for a nonsmoking one but the one they got ...

  i got to hotel about 2-3 hrs early but they got me a room - only trouble was i had asked for a nonsmoking one but the one they got me smelled a little of smoke - i did not question it because they did get it for me early. the breakfast buffet was really good for a continental type one. i would recommend this hotel to others but am not sure is there is such a thing as nonsmoking rooms - oh yeah there was an indoor pool and jacuzzi

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• Pleasantly Surprised

  Submitted on: 07/13/2008

  We had come to the greater seattle area for a wedding in bothell. spent 2 nights at a red lion in bellevue- this was ok. decided at the last muinute ...

  We had come to the greater Seattle area for a wedding in Bothell. Spent 2 nights at a Red Lion in Bellevue- this was OK. Decided at the last muinute to spend an additional day and selected the Comfort Inn. The room was considerably better than the other hotel. Breakfast was decent with lots of options for all- Waffles w/ toppings, Pastries, Cold cereal, Bagels/Muffins and even Bisquits & Gravy. Easy access to I-405 and there are plenty of restaurants nearby. Pool is small and had to ask for towels (rack was empty) but overall, we wish we had spent the entire time there rather than the Red Lion. Will stay there again

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• Seattle Area Vacation

  Submitted on: 07/02/2008

  We traveled with another couple. we picked this hotel to be away from the city and in a quiet area and it was all that. it was clean, the breakfast ...

  We traveled with another couple. We picked this hotel to be away from the city and in a quiet area and it was all that. It was clean, the breakfast was typical and good for our needs. Yogurt, waffles, boiled eggs and the regular items. I would definitely stay there again. There were some very good resteruants in the area and a grocery store across the street.

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• Nice place to explore Seattle from

  Submitted on: 03/31/2008

  We were looking for a place to stay while we vacationed in seattle. we wanted a place outside of downtown but really accessible since we had several spots to visit. ...

  We were looking for a place to stay while we vacationed in Seattle. We wanted a place outside of downtown but really accessible since we had several spots to visit. The location was great. Some good resturants were fairly close. The rooms were nice and clean. The staff was very friendly. The noise level was not bad at all. Parking was never a problem. In short it was your basic good hotel with a good staff and location.
  A couple of downsides. The pool was miniscule. So we did not break out our trunks to test the waters. The breakfast was ok and pretty standard, but not up to our expectations. Of course it was typical for the Comfort Inn chain, but still the selections were pretty meager.
  All in all a great stay, but hit the Denny's or Shari's for breakfast!

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• Terrible Service

  Submitted on: 07/29/2007

  My mother went to the front desk to check in and there was only one person on duty(max). he was on the phone, so she waited patiently. i came ...

  My mother went to the front desk to check in and there was only one person on duty(Max). He was on the phone, so she waited patiently. I came in a few moments later and he didn't acknowledge me. I went and picked out some brochures and came back to the desk. He was still on the phone answering call after call and hadn't even looked at my mom yet to even say "I'll be with you in a minute." I left the Comfort Inn and went to a different hotel across the parking lot to see if they had any vacancies, but they didn't so I went back. My mom was still waiting to be helped and the employee was still on the phone. Another customer was irritated as well and asked to speak with the manager. My mom said she would like to speak to the manager also. The employee said he was the only one there. That was the first time he acknowledged us. The phone rang and of course, instead of helping us, he answered it and ignored us. After 15 minutes of this awful customer service I told the employee to quit talking on the phone and help the people standing in the building. He rudely replied that we didn't have to stay there. We cancelled our reservations and left. My mom left a message with the general manager, and she has yet to return her phone call. We will never stay at a Comfort Inn again. Terrible service. Awful experience.

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