Reviews

• Awesome Hotel and Staff

  Submitted on: 09/08/2009

  If you have a chance to experience this resort, it's wonderful! it was a summer home (hard to imagine) and has over 100 rooms so it's ...

  If you have a chance to experience this resort, it's wonderful! It was a summer home (hard to imagine) and has over 100 rooms so it's a boutique-style with lavish pampering. Everyone is so gracious and it's a wonderful value. Our room was upgraded because they thought we'd like a terrace and view, although they asked if we preferred the upgrade. The room was wonderful and the grounds are stunning with a great mountain view. It was one of the most comfortable beds and pillows...ever....unreal!!! Ask the valet attendents for suggestions on local eating places instead of the concierge...they had the better suggestions!

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• Royal Palms

  Submitted on: 07/13/2009

  The royal palms is a very nice hotel. the resort is small, which lends itself to intimacy. the staff was nothing but attentive. the pool was a little too small ...

  The Royal Palms is a very nice hotel. The resort is small, which lends itself to intimacy. The staff was nothing but attentive. The pool was a little too small we felt, and the work out facility is really inadequate. Three treadmills, only two worked.

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• Fantastic ....Royal Palms Resort and Spa....

  Submitted on: 08/10/2008

  This resort was absolutely devine....service was great and we (a family of four) would go back .... yasmin and ruel miles

  This resort was absolutely devine....service was great and we (a family of four) would go back .... Yasmin and Ruel Miles

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• Royal Palms and T Cook

  Submitted on: 08/11/2007

  The only problem we had was our daily room service was not done until 3:30pm every day, which we thought we kind of odd. the maids do not speak ...

  The only problem we had was our daily room service was not done until 3:30pm every day, which we thought we kind of odd. The maids do not speak english so there was no communication whatsoever, but problems were resolved with the front desk. The hotel itself was gorgeous. If your looking for peace and quiet this is a beautiful place to stay. The scenery of Camelback Mountain was wonderful. The service and food at T Cooks restaurant was spectacular. The pool area was not very large, but enough space to enjoy your day of relaxation. My daughter had a wonderful time at the Alvadora Spa. The staff was very pleasant and professional. The room was spectacular. Very,very pretty. I will more than likely book another vacation at this site.

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• Excellent choice

  Submitted on: 08/06/2007

  We stayed here to celebrate our anniversary. the staff are friendly, caring and professional. the grounds are beautiful and there are plenty of places to sit, relax, talk, enjoy a ...

  We stayed here to celebrate our anniversary. The staff are friendly, caring and professional. The grounds are beautiful and there are plenty of places to sit, relax, talk, enjoy a cool drink. The food is excellent. We stayed in a casita and enjoyed the quiet and the private patio. The spa is world-class. We were also charged a $* resort fee on top of our travelocity bill. This includes all tips for valet parking, bellman and housekeeper. The fee saved me the trouble of carrying around a wad of bills to pass out all day.
  
  If you are looking for a first-class hotel with great service, an intimate place to relax, you found it. I am now hooked on this type of resort and plan to avoid the glitzy mega resorts in the future.

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