Reviews

• Not recommend-will not go back

  Submitted on: 04/21/2009

  I was so disappointed in this hyatt. we had never been to palm springs and wanted to stay ""downtown"" to see everything. the hotel met this need but that was ...

  I was so disappointed in this Hyatt. We had never been to Palm Springs and wanted to stay ""downtown"" to see everything. The hotel met this need but that was about it. My biggest complaint was the flith. I doubt they ever change sheets, even if requested. The bathroom was disgusting and never cleaned after repeated phone calls. I was afraid to walk on the carpet in my bare feet. It smelled like smoke and liquor. The pool area does not come close to the photo they show. It is very small with limited sun bathing space. The only good thing about this place was the personel. Both the doormen and the front desk staff were very pleasant and accomaditing. Too bad the hotel itself didn't match. We will never go there again and now I questions staying at any Hyatt!

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• good experience overall

  Submitted on: 12/01/2008

  Staff very couteous and attentive. lobby and grounds and pool area well maintained. the drawback was the room itself. carpeting had several stained, ruined areas. sofa could use replacing.

  Staff very couteous and attentive. Lobby and grounds and pool area well maintained. The drawback was the room itself. Carpeting had several stained, ruined areas. Sofa could use replacing.

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• Pleasant Stay

  Submitted on: 11/22/2008

  I surprised my husband and took him on a trip to palm springs for his birthday. we really enjoyed the hotel and staff. we had one issue with the toilet ...

  I surprised my husband and took him on a trip to Palm Springs for his birthday. We really enjoyed the hotel and staff. We had one issue with the toilet overflowing but it was fixed immediately after we reported it. My husband played the golf course across the street that is affiliated with the hotel and enjoyed it very much. We walked everywhere but had rented a car and used it for a couple of longer adventures. There are many wonderful restaurants in the area. We walked to the casino and won enough to pay for dinner that night! There is a computer on the check-out desk where you can print your e-tickets for that day's flight. That was a nice convenience. I would have liked free internet and parking.

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• Exceptional

  Submitted on: 09/25/2008

  What a deal! incredible service, food, huge rooms and breathtaking views. nothing ...

  What a deal! Incredible service, food, huge rooms and breathtaking views. Nothing better

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• pass this one up

  Submitted on: 08/28/2008

  This hotel is for the locals to party at. the noise is so loud and the staff won't do anything about it. finally at 5 am the police came ...

  This hotel is for the locals to party at. The noise is so loud and the staff won't do anything about it. Finally at 5 am the police came and kicked out the group next door. No apology from the staff after numerous complaints. I am sure tht a guest finally called the police. Pool is extremeyly small. Good location but stay somewhere else.

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