Reviews

• Expected a little more from Marriott

  Submitted on: 12/04/2009

  The hotel itself is huge and has plenty of rooms, and the amenities are exactly what you'd expect of marriott. but it felt like the management has slipped a ...

  The hotel itself is huge and has plenty of rooms, and the amenities are exactly what you'd expect of Marriott. But it felt like the management has slipped a little. My bed linens had visible stains on it and it felt uncomfortable to sleep in a bed where you can see lipstick marks. And for some reason, after housekeeping cleaned my room the second day, they didn't replace the bath towels that they had taken away...I had to keep asking for towels. The elevator that was closest to my room was also constantly not functioning for some odd reason, so I had to walk all the way around to take another elevator or stairs. I also think that the parking fee was a nuisance--they obviously had plenty of room for cars but they still charged you $16 per night to self park. The location of the hotel is hard to get to and there's not much close by. I did however, enjoy their fitness centers--those were well kept and clean and had fresh towels with new equipment. So while it looked like a Marriott, they didn't get the details quite right, and that's what I would expect a decent hotel like Marriott to do. For the price, you could get a better hotel and better service.

  • Activities
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  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• not worth the money

  Submitted on: 11/07/2009

  Ok place room was nothing special bed was very nice not worth the price ive work eveywhere fron the hiltons to the ritz and the prices they want here are ...

  ok place room was nothing special bed was very nice not worth the price Ive work eveywhere fron the Hiltons to the Ritz and the prices they want here are those prices not that nice

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Marriott San Mateo

  Submitted on: 04/13/2009

  Stayed here with our family for one night. staff were great and the hotel is lovely. phone didn't work in our room and the drain in the bath tub ...

  Stayed here with our family for one night. Staff were great and the hotel is lovely. Phone didn't work in our room and the drain in the bath tub was slow to drain. Told the staff and they took care of it. Great fitness room. Two drawbacks to this hotel...location-there is nothing within walking distance that a tourist would want to see (however, it's a short drive to the city and easy to get to); parking is $16 a day...when you get there you realize that there really is no reason to charge for parking because there's no major tourist attractions around the hotel that would cause the parking to be used by anyone other than a guest. They really should rethink the parking fee.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • FitnessFacility
  • Dining
  • Pool
  • Activities
  • KidFriendliness
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• RESORT AHHH

  Submitted on: 06/20/2006

  We have been to sf for 9 vacations. we have stayed from union square to the wharf. some very prestigious hotels. this has been my favorite by far. i would ...

  WE HAVE BEEN TO SF FOR 9 VACATIONS. WE HAVE STAYED FROM UNION SQUARE TO THE WHARF. SOME VERY PRESTIGIOUS HOTELS. THIS HAS BEEN MY FAVORITE BY FAR. I WOULD RATHER PAY FOR PARKING AND HAVE MY CAR INTACT ON DEPARTURE. I TOOK MY PARENTS. WE DROVE AMD TOOK THE BART INTO THE CITY DAILY AND LOVED IT. I HAD A TEEN WITH ME TOO. WE STAYED IN A SUITE THAT ALLOWED US TO BE TOGETHER. GREAT VACATION HOTEL.

  • Staff And Service
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