Reviews

• Avoid this one!-- If I had only known before!

  Submitted on: 11/16/2008

  I am a seasoned older traveller, and have been all over the world. i have stayed at hundreds of hotels and motels during my life. i wish i could say ...

  I am a seasoned older traveller, and have been all over the world. I have stayed at hundreds of hotels and motels during my life. I wish I could say something good about this hotel, but it's hard (OK, the bed was fine), due to the poor treatment I received there. This is why I won't stay there again.... First, the check-in person was rude to me when I entered. He treated me like a prisoner, rather than a guest. He acted like a guard, issuing orders and demands, rather than being courteous and respectful. The room was very noisy and also dirty. There was, someone's hair on the floor and someone's cold coffee in the coffeemaker. I couldn't sleep all night due to the street traffic and went to my business meeting very tired the next day! I complained about this, but was threatened by a different staff member with police action, which was absurd. She really needs to go to a customer service course, or get out of the hotel business entirely, if this is her version of correct customer service. Overall, I believe the staff members were rude, aggressive and abusive. I went with expectations of a good night's sleep, quiet relaxation and renewal for the coming day, and was deeply a disappointed. I will never stay here again, for any reason. I will stay...anywhere else.

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