Reviews

• Excellent location but very dirty

  Submitted on: 12/05/2009

  Room was very dirty: ants, roaches everywhere! really disgusting. it's a pity because the location is fantastic!

  Room was very dirty: ants, roaches everywhere! Really disgusting. It's a pity because the location is fantastic!

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• Canceled but no refund

  Submitted on: 10/06/2009

  Unable to travel due to medical condition, but motel refused to refund trip. uncool.

  Unable to travel due to medical condition, but motel refused to refund trip. Uncool.

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• Great location

  Submitted on: 04/14/2009

  Great location is about all i can say. you couldn't ask for a more convenient and not so pricey hotel. we had a ""suite"" that had three double beds, ...

  Great location is about all I can say. You couldn't ask for a more convenient and not so pricey hotel. We had a ""suite"" that had three double beds, one in a separate room connected to our room. THAT was a pleasant surprise. Small bathroom. But the hairdryer works well so does the microwave and small fridge. Forgot to mention there were a few light bulbs out... oh well, one lamp per room was enough. We actually felt cramped, the rooms were very small, and did I mention the teensy bathroom? 2 people could not fit in the bathroom at the same time- and we're little (5'1"", 120-125 lbs apiece me and my 15 year old daughter, and my 11 year old son is barely 80 pounds). But there's planty of hot water and the pressure was pretty good too. The walls are thin, just like other people may have mentioned. I called two nights in a row to complain about noisy neighboring guests who don't seem to have kids. But the problem was quickly resolved. Parking is ten bucks a day but everything is walking distance, like I said- convenient location. Venice was a short drive away. The pier, short walk away. I probably would stay here again tho because Santa Monica is ridiculously expensive.

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• Truly Bad Customer Experience

  Submitted on: 03/04/2009

  Water damage, smelly room. absolutely ridiculous wireless internet. can't be used on more than one computer. must log in within 24 hours of receiving login and password. only can ...

  Water damage, smelly room. Absolutely ridiculous wireless internet. Can't be used on more than one computer. Must log in within 24 hours of receiving login and password. Only can be distributed in particular day increments which may not match your hotel stay. In addition, they tried to charge me at higher rate for the room than was in the agreement. After I showed the owner my paperwork, he offered no apology for the mistake (never apologized for the internet so why start now) and then he spent 10 minutes "fixing" the problem.

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• Great location and service!

  Submitted on: 12/25/2008

  The location is across the street from the beach and pier, and one block from the shopping mall and third street promenade. the rooms are clean and nice, free breakfast ...

  The location is across the street from the beach and pier, and one block from the shopping mall and third street promenade. The rooms are clean and nice, free breakfast and free internet. The staff was very nice and helpful. Can't beat the location for the price, as most other hotels in this area are much more expensive.

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