Reviews

• Would stay again- lovely place

  Submitted on: 03/30/2009

  Stayed recently with my daughters and sister- had a lovely time. very nice pool area with fabulous views. we got there too early for check in- they allowed us to ...

  Stayed recently with my daughters and sister- had a lovely time. Very nice pool area with fabulous views. We got there too early for check in- they allowed us to hang out by the pool. Most rooms have balconies with breathtaking mountain views. Staff was very, very friendly. Rooms were clean and big with flat screen tvs, table, chairs, lots of closet, frig and microwave very complete. The only thing was that they advertise a cabana bar but, we saw none on site. Drinks by the pool would have been a big plus. Also, the hotel is within walking distance (1/2 block) from the best part of downtown- close to shops, restaurants and coffee. We are planning to go back- although weekday rates are much better than busy weekends.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Pool
  • Activities
  • KidFriendliness
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• Would stay here again.

  Submitted on: 05/08/2008

  Staff was friendly and helpful. great location. rooms were not luxury, but there was nothing to complain about. i would stay here again.

  Staff was friendly and helpful. Great location. Rooms were not luxury, but there was nothing to complain about. I would stay here again.

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• Rip off

  Submitted on: 04/13/2008

  The name of the hotel says "resort" there is nothing remotely like a resort here. i have been to palm springs many times and stayed in a variety of places. ...

  The name of the hotel says "Resort" There is nothing remotely like a resort here. I have been to Palm Springs many times and stayed in a variety of places. I would say I paid twice the amount I should have to stay in this old motel. And that is all tha it is, a old motel.

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• Great Location - Mediocre Hotel

  Submitted on: 03/12/2008

  First off, i was excited to have a room with a balcony, but when i arrived, i found that it overlooked the wall of an adjacent building and walkway - no ...

  First off, I was excited to have a room with a balcony, but when I arrived, I found that it overlooked the wall of an adjacent building and walkway - no view, no privacy, just noise. The room was ok and the wireless Internet worked (!).
  
  That night, I tried to rent a video on demand. It did not work, the technician they sent could not fix it, and it never worked during my stay. To the hotel's credit, they did not charge my room for the movie.
  
  The next morning, I got up to find that there was no hot water. I eventually got the shower to produce lukewarm water. In a hurry to get to my meeting, I was not able to report the problem to the management until that evening (after verifying that there was still no hot water). The man at the front desk's response was defensive bordering on rude.
  
  The technician verified that I did not have hot water and said he would fix it. Later, I ran the hot water for 5 minutes and finally it was hottish. I ended up wasting a lot of water each time I shaved or ran the shower.
  
  Finally, the room was next to a stairway and anyone in hard-soled shoes walking by would produce such a loud sound as to wake me.
  
  I loved the location. The grounds were nice. Even the room was ok. Lose the attitude at the front desk and get your plumbing in order.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
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• Absolutely the best value for the money.

  Submitted on: 11/13/2007

  You bet this is the best value for the money. the location is great-just behind palm canyon drive so an easy walk to the eateries, etc. the pool was ...

  You bet this is the best value for the money. The location is great-just behind Palm Canyon drive so an easy walk to the eateries, etc. The pool was great for doing some real swimming-even a 9' deep end. The rooms are a little dated but why should that be a problem, they are clean and fully equipped. Coffee maker, microwave and frig. Staff was friendly and very helpful, parking was easy.

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