Reviews

• Did not meet expectations

  Submitted on: 02/17/2009

  Front desk was snooty. room heating system was arcahic. i had to keep getting up in the middle of the night to turn on and off the heater. tv reception ...

  Front desk was snooty. Room heating system was arcahic. I had to keep getting up in the middle of the night to turn on and off the heater. TV reception was bad, snowy screen. Only one rolling cart available for the entire hotel to bring in and out your luggage. Thus, not available when needed.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
  • Activities
  • KidFriendliness
  +Click to Show Review
  -Click to Hide Review
• Nice plACE

  Submitted on: 07/20/2008

  We loved the location and the rooms. we had a small problem with the toilet in one of the rooms, but it got handled. staff was very nice and accomodating - ...

  We loved the location and the rooms. We had a small problem with the toilet in one of the rooms, but it got handled. Staff was very nice and accomodating - They went over and above for our special occasion. Very comfortable - we will stay there again any time!!

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Activities
  +Click to Show Review
  -Click to Hide Review
• Skiing vacation.

  Submitted on: 04/02/2008

  Our family checked out this hotel online prior to booking the room. we liked what we saw and read online so we collectively agreed to book it. our room was ...

  Our family checked out this hotel online prior to booking the room. We liked what we saw and read online so we collectively agreed to book it. Our room was nicely decorated but dysfunctional for a skiing family. The room was very crowded with non essential furniture pieces like a wardrobe closet that our ski apparel did not fit into. The dresser was old and drawers broken and the TV remote was as well. Breakfast was served in sections and we did not eat as a family. Everyone ate as their food arrived and when the waiter was informed that we had wanted to eat together he became very defensive. He brought our bill and said "I didn't charge you for one meal, are you happy"? A free meal was not our goal. Dinner was worse when we had to wait for almost a half an hour to get water. The person who served the water made a point of telling us he didn't work in the restaurant but instead was the maintenance man. When the meal arrived it looked great but the portions were very small. Upon speaking to the manager/owner he made it very clear that they were severly understaffed. For the cost I would not recommend this hotel.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • FitnessFacility
  • Dining
  • Pool
  • Activities
  • KidFriendliness
  +Click to Show Review
  -Click to Hide Review
• Less than advertised

  Submitted on: 02/07/2007

  We stayed for 3 nights with jacuzzi not working, one night no hot water, roll away (with wheel missing) stuck upright in a much too small room; had to move ...

  We stayed for 3 nights with jacuzzi not working, one night no hot water, roll away (with wheel missing) stuck upright in a much too small room; had to move heavy furniture to fit; lack of towels two nights

  • Room Quality
  • Staff And Service
  • Dining
  +Click to Show Review
  -Click to Hide Review
• Great

  Submitted on: 06/07/2006

  If you like a european decor, you'll love this place. staff was extra friendly and we had a very relaxing time!

  If you like a European Decor, you'll love this place. Staff was extra friendly and we had a very relaxing time!

  • Staff And Service
  • Dining
  • Activities
  • Room Quality
  +Click to Show Review
  -Click to Hide Review

• 1 - 5