Reviews

• Get Away...before a business trip....

  Submitted on: 03/07/2009

  We ahve stayed here before..great location...the walking path down to the cannery row area...close to carmel..pacific grove..and really close to our favorite place to eat... ...

  We ahve stayed here before..GREAT location...the walking path down to the Cannery Row area...close to Carmel..Pacific Grove..and really close to our favorite place to eat...Montrio Bistro...

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• Business and Relaxation - No AC

  Submitted on: 08/14/2008

  Very disappointed. pool renevation was suppose to be completed mid-summer. one person in party was there for relaxation. temperature warm, hotel has no ac. finally realized ceiling fan not ...

  Very disappointed. Pool renevation was suppose to be completed mid-summer. One person in party was there for relaxation. Temperature warm, hotel has no AC. Finally realized ceiling fan not even cooling room, due to fan switch in wrong position. Climbed on chair and fixed it ourselves. Room window overlooked gargae structure and glimpse of pool renovation. Wanted to keep window open to cool room - but no privacy and noise from cars and construction made sleeping in difficult. Had drinks and appetizers in Jacks Lounge - service was slow (big event at hotel and no wait staff). Appetizers were cold and awful! White linen napkins left black pants a mess. Good points- room clean with nice amenities and bell hop staff very nice. At check out, no one even bothered to ask how our stay was. Corporate selected this hotel - will advise to not use again. Disappointed.

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• Disappointed

  Submitted on: 04/01/2008

  We selected this hotel because it seemed to have all the family friendliness we were looking for and we were willing to pay a descent price for it. when we ...

  We selected this Hotel because it seemed to have all the family friendliness we were looking for and we were willing to pay a descent price for it. When we booked the hotel there was NO mention that they pool and spa was closed for retavation. We found out when we got there. They upgraded our room from the street side to the middle area to try and calm our disassppointment. They pool at the Marriott was opened to us which is probably where we should of stayed. Who wants to walk to another hotel to go swimming or use a hot tub? The room was small. Anything out side of the room rate you pay for. It really was not family friendly.

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• Business stay

  Submitted on: 03/20/2008

  Hotel has nice, just my room were not ready. they gave me a free upgrade on my rooms since i had to wait. short walk to the beach or to ...

  Hotel has nice, just my room were not ready. They gave me a free upgrade on my rooms since I had to wait. Short walk to the beach or to the wharf. Staff was friendly at all times. I would stay again.

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• An incredible trip!

  Submitted on: 10/23/2007

  This was the first trip my sister and i had taken together. i was worried that the service would be poor because we had booked through a "discount" agency, online ...

  This was the first trip my sister and I had taken together. I was worried that the service would be poor because we had booked through a "discount" agency, online travel website. We were treated like royalty! Our room was upgraded when we arrived, we received free breakfast daily. We only had to make a call and wow, there they were with whatever we needed. This hotel has a two terrific places to eat, a spa, a gift shop, beautiful decor and it was within walking distance of everything we wanted to see. Our balcony had a screened glass door so we were able to sleep safely with the door open and listened to the seals and sea gulls gather in the evening. I loved it but my sis wore ear plugs! We had a great stay and will definitely be returning.

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