Reviews

• Horrible Hotel

  Submitted on: 10/18/2009

  This is the only hotel near the casino. the room was dirty. tried to get a new one and they would not give me one. someone was in this room ...

  This is the only hotel Near the Casino. The room was dirty. Tried to get a new one and they would not give me one. Someone was in this room before me and was not cleaned. Tried to get the managers phone number would not give it to me. DO NOT STAY HERE

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• room noisy feeling unsafe

  Submitted on: 07/31/2008

  First of all this hotel looks nicer in photos then it really is. it is too far out of the way sort of secluded in a place where there is ...

  first of all this hotel looks nicer in photos then it really is. It is too far out of the way sort of secluded in a place where there is not much to do. Could not find shopping or resturants and entertainment nearby. Rooms in the back of the hotel feel unsafe no extra locks on the doors. Room was noisy especially Ac unit and fridge and electrical problems with blow dryer. Rooms are small, and good luck trying to get wireless internet or a wake up call.

  +Click to Show Review
  -Click to Hide Review
• room noisy feeling unsafe

  Submitted on: 07/31/2008

  First of all this hotel looks nicer in photos then it really is. it is too far out of the way sort of secluded in a place where there is ...

  first of all this hotel looks nicer in photos then it really is. It is too far out of the way sort of secluded in a place where there is not much to do. Could not find shopping or resturants and entertainment nearby. Rooms in the back of the hotel feel unsafe no extra locks on the doors. Room was noisy especially Ac unit and fridge and electrical problems with blow dryer. Rooms are small, and good luck trying to get wireless internet or a wake up call.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Pool
  • KidFriendliness
  +Click to Show Review
  -Click to Hide Review
• The only motel near Viejas casino

  Submitted on: 07/28/2008

  We stayed here on 7/27/08 to attend a concert at the viejas indian casino about 3 miles away. the viejas casino does not yet have a hotel attached ...

  We stayed here on 7/27/08 to attend a concert at the Viejas Indian casino about 3 miles away. The Viejas casino does not yet have a hotel attached to it, so Ayres Inn in Alpine is the closest motel to the casino and shopping outlets. The motel is rather outdated--very small bathrooms with outdated tile and fixtures. Furniture is ok, but a little big for the rooms, making it difficult to move around the room easily. When we arrived at the motel in the afternoon the a/c was not turned on. It seemed to take awhile for the a/c to kick in once we turned it on; it was still warm in the room when we left to go to the concert at the Viejas casino, but we figured the room would be cool by the time we returned after the concert---WRONG! When we returned to the room after midnight, the room was warmer inside than it was outside and we spent a sleepless night in a very warm room. When checking out I mentioned to the desk clerk that the A/C didn't appear to be working. She asked if the curtains were blowing out and if the A/C kept shutting off. When I answered "YES" the desk clerk said that the a/c was blowing into the curtains, which was triggering it to shut off, and that the a/c needed a deflector shield. I asked then why was it not posted on the a/c that this was the problem. She said the deflector shields had been ordered. Well hello, it's now in the middle of summer--don't you think this problem could have been resolved earlier than this? The clerk offered no compensation for our extremely unsatisfactory stay. In the future I will find somewhere else to stay outside of Alpine!

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  +Click to Show Review
  -Click to Hide Review
• Nice and quaint

  Submitted on: 07/30/2006

  It was a little pricey, but i didnt want to drive into san diego and wanted to be close to viejas casino also. desk clerks on more than 1 occasion ...

  It was a little pricey, but i didnt want to drive into San Diego and wanted to be close to Viejas Casino also. Desk clerks on more than 1 occasion took phone calls and completed the phone before helping me in person. Bad cust. svc. Maids were friendly and nice area out back for picnic relaxing area, and nice pool area. close to strip mall with 4 restaurants to choose from and Viejas has a buffet to die for.....pricey at dinner tho. Rooms are comfortable with chair and couch and frig. nice place overall. beds are very comfy.

  • Room Quality
  • Staff And Service
  +Click to Show Review
  -Click to Hide Review

• 1 - 5