Reviews

• Not Clean

  Submitted on: 07/21/2009

  Room wasn't ready at 4:00 pm check in. dirty bed sheet and towels will never stay there again.

  Room wasn't ready at 4:00 pm check in. dirty bed sheet and towels will never stay there again.

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• Very Nice!

  Submitted on: 07/01/2009

  Beds are great. location is great. rooms are clean. i had gone there for a week while recovering from some surgery. the staff was wonderful. not all, but most everyone ...

  Beds are great. Location is great. Rooms are clean. I had gone there for a week while recovering from some surgery. The staff was wonderful. Not all, but most everyone was very pleasant and helpful. I plan to go again when I can better enjoy myself. Loved the citrus and cucumber ice water in the lobby.

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• Great place to stay in Beverly Hills

  Submitted on: 11/18/2008

  The hotel was very nice. the room was clean and the bed was very comfortable with different types of pillows.the staff was friendly and helpful with needed directions and ...

  The hotel was very nice. The room was clean and the bed was very comfortable with different types of pillows.The staff was friendly and helpful with needed directions and welcomed us when we arrived around midnight. We chose a package that included breakfast. It was a breakfast buffet with both hot and cold choices - all good. The same on the outside would have cost much more. We self-parked the car in the garage for which there is a fee, just like at every other hotel in the area. The pool and spa looked great but we didn't have a chance to use them. My husband liked the strong spray setting on the shower head. The room also contained a microwave and refrigerator along with a coffee maker. The only negatives were a small, but adequate, bathroom and a problem with the WIFI. We would definitely stay at this hotel again.

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• Would stay there again, good location, very clean

  Submitted on: 06/03/2008

  The only complaint i have is they advertised a heated pool and it wasn't, we lucked out and stayed there when it was 90 degrees so it didn't ...

  The only complaint I have is they advertised a heated pool and it wasn't, we lucked out and stayed there when it was 90 degrees so it didn't matter, there wasn't alot of people at the pool which was great, always got a good spot and they had alot of clean towels, and a hot tub which was very hot. The room was very nice and the bed was fabulous, the best sleep I ever had on vacation and my husband who has a bad back agreed. You could walk down the street to eat, a fair amount of choices, and walk to Rodeo Drive, other than that you had to take a taxi everywhere else. I thought the hotel staff was exceptionally nice for a hotel and did their best to make us happy, they gave us a discount because we complained about the pool not being heated, and every hotel you stay at in Ca., you have to pay for parking so that was not a big deal. I would not hesitate to stay there again. They did have nice big alarm clock radios too, if you didn't want to call for a wake-up call & hair dryers, coffee pots & internet hook-up in the rooms

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• Lousy!

  Submitted on: 04/30/2007

  Reserved king non-smoking, was given a double smoking, took an hour to be moved to another double non-smoking. other guests entered my room at night with keys. two- ...

  Reserved King Non-smoking, was given a double smoking, took an hour to be moved to another double non-smoking. Other guests entered my room at night with keys. two-egg breakfast cold, toast was missing?called for toast was given 2 slices of plain bread straight out of the bag not toasted. Can hear people walking on the floor above and in the adjacent rooms. Hotel smelled. Horrible customer service. Worst hotel stay ever. Front desk did nothing to make ammends for all their mistakes and sending people into my room at night when I was in bed!

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