Reviews

• not worth it....

  Submitted on: 08/20/2007

  We have stayed at other holiday inns but this was our worst experience...we had originally booked to stay 3 nights, but cut short our stay...when you check into ...

  We have stayed at other Holiday Inns but this was our worst experience...We had originally booked to stay 3 nights, but cut short our stay...When you check into a hotel room, the first thing you look for is cleanliness. The carpet had been vacuumed but not very thoroughly and there were stains & spots which should have been shampooed long ago. ... The room had a jacuzzi but there were no posted instructions on its use and the tile floor around the jacuzzi, under the sink, and by the clothes rack was dusty and stained. Worse yet, the small refrigerator had a half empty water bottle in it. We called the front desk and the person on duty immediately had a cleaning lady come to the room. She removed the water bottle, cleaned the inside of the fridge. She then got a towel, poured cleaning solution on it, and used her foot to wipe the floor w/the towel. We could tell by the expression on her face that she was not very happy to be doing this.
  After dinner, we came back and found other stuff, e.g. the head board was dusty, the shelf on top of the clothes rack was dusty and the mirrors had not been cleaned very well.
  We are by no means "cleaning fanatics" but I have stayed in Motel 6's that were cleaner than this place. ...We could have complained again, but it was late, so the next morning we wrote a letter to the manager, who, we were told, was not in and we decided to cut short our stay.

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• Disappointed!

  Submitted on: 07/31/2007

  We have stayed at other holiday inns but this was our most disappointing experience. we got a room w/a whirl- pool and the tile floor under the sink, by ...

  We have stayed at other Holiday Inns but this was our most disappointing experience. We got a room w/a whirl- pool and the tile floor under the sink, by the sink & around the whirlpool was stained & dusty & there was a half consumed water bottle in the frige. Mgmt sent up a cleaning lady to clean the floor & frige but as the night wore on we found other areas--dusty headboard, dirty mirrors. We left a letter w/the front desk & cut short our stay. So far no word from the motel!

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• Poor Service

  Submitted on: 07/21/2007

  One night - no hot water in room, was told could get continental breakfast early due to flight, then told ""no"" the next morning, no ice bucket in room - given a ...

  One night - no hot water in room, was told could get continental breakfast early due to flight, then told ""NO"" the next morning, no ice bucket in room - given a laundry bag to carry ice to my room. Very disappointed!

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• super convenient

  Submitted on: 07/02/2007

  Great location-close to manhattan beach, lax, lmu, shopping w/free parking. no frills but clean w/decent breakfast included & restaiurants nearby. used it as a base to visit colleges.

  great location-close to Manhattan Beach, LAX, LMU, shopping w/free parking. No frills but clean w/decent breakfast included & restaiurants nearby. Used it as a base to visit colleges.

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• Great Rooms, Close to Beach and Airport

  Submitted on: 03/21/2007

  A great find out of the hustle and bustle of downtown la, but still close to everything. only a few minutes from lax and a couple of blocks from gorgeous ...

  A great find out of the hustle and bustle of downtown LA, but still close to everything. Only a few minutes from LAX and a couple of blocks from gorgeous downtown Manhattan Beach. Gorgeous pool and jacuzzi, huge clean and comfortable guest rooms. Would most definitely stay here again.

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