Reviews

• BEWARE!!!!!

  Submitted on: 04/05/2009

  I could not open my hotel rooms door. appeared to be a clean room --just older facility. ( i have never seen this type of old card key with holes punched ...

  I COULD NOT OPEN MY HOTEL ROOMS DOOR. APPEARED TO BE A CLEAN ROOM --JUST OLDER FACILITY. ( I HAVE NEVER SEEN THIS TYPE OF OLD CARD KEY WITH HOLES PUNCHED OUT.) ANOTHER EMPLOYEE COULD NOT OPEN ROOM WITHOUT RESORTING TO A MASTER KEY. THE NEIGHBORING ROOM WAS ALSO HAVING DIFFICULTY. THE MGR/OWNER TOLD ONLINE TRAVEL WEBSITE DIFFERENT STORY AND REFUSED MY $ BACK. THIS IS NOT A SAFE ENVIRONMENT IF RETURNING AFTER DARK FROM THE CONVENTION CENTER. HAD TO RESORT TO AMERICAN EXPRESS TO HANDLE THE DISPUTE. VERY DISSAPOINTED.

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