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Buena Vista Palace

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Important Hotel Information

  • Guests will be responsible for paying a Resort Fee of 14.95 USD per day (16.82 USD including tax recovery charge), at the time of check-in. Please see Hotel Description for specific information related to amenities included with the resort fee.

Buena Vista Palace

Buena Vista Palace
Rating
50 Reviews

1900 Buena Vista Drive
Lake Buena Vista, FL US 32830-2206 Map It
Downtown Disney

Reviews

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  • Great facility and location

    12/04/2009

    My family and i made a last minute trip to orlando and stayed at the buena vista palace. the staff was very courteous and helpful. the room was very clean ...

    My family and I made a last minute trip to Orlando and stayed at the Buena Vista Palace. The staff was very courteous and helpful. The room was very clean and quiet. The location is directly across the street from Down Town Disney which was what I wanted and so we were able to leave the car at the hotel, walk to Down Town Disney and ride Disney's transportation anywhere we wanted to go. Again, just a great experience at the Palace.

  • nice stay except for the roach!

    10/17/2009

    The hotel was beautiful and in a great location. the shuttle was conveniently located right in fron of the hotel. we arrived in orlando at 900 am and was surprised ...

    The hotel was beautiful and in a great location. The shuttle was conveniently located right in fron of the hotel. We arrived in Orlando at 900 am and was surprised to find out we could have an early check in. Upon returning from the parks in the evening we were surprised by a roach in our room!!! THe following morning I reported it to the fromt desk. They took $* off the room! I was hoping they would offer more than that but they didnt. We enjoyed the character buffet Sunday morning. The characters were not a big deal but the food was excellent. Would still stay again even with the bug issue.

  • Port Charlotte Fl

    10/11/2009

    Great hotel for the price. went for a long weekend and would go back! right across the street from downtown disney and shopping. the staff was very helpful and polite ...

    Great Hotel for the price. Went for a long weekend and would go back! Right across the street from Downtown Disney and shopping. The staff was very helpful and polite and even returned our missing phone! The room was clean and modern. We loved our stay and the price was terrific! The pool was nice and the only complaint we had the whole stay was the music played around the pool. It needs a litte variety.

  • Extremely bad customer service

    09/15/2009

    Conceirge & hotel employees were very rude! hotel itself is nice but employees are not clear about anything! we were told over the phone before we arrived (by two different ...

    Conceirge & hotel employees were very rude! Hotel itself is nice but employees are not clear about anything! We were told over the phone before we arrived (by two different people) that we could purchase park tickets from the hotel & we could receive our AAA discount. When we inquired about this the conceirge was extremely rude & told us no & treated us very poorly. All of the mis-information they gave us ended up costing us hundreds of extra dollars & we talked to the General Manager & she bascially told us everything was our fault even though she was one of the ones we spoke to originally & gave us wrong information about tickets. She refused to comp even one night of our 4 night stay even though we had to pay extra money b/c she & her empployees errors! I do not recommend this hotel. Stay on a Walt Disney World property. Or the Regal Sun. We ended up using their conceirge service & they were very helpful.

  • Outback Restaurant

    07/17/2009

    I walked through this restaurant, checked the menu, and also walked around while they were serving. what i found was that there is very little in the way of " ...

    I walked through this restaurant, checked the menu, and also walked around while they were serving. What I found was that there is very little in the way of "Australian" cuisine here, and what there is has been Americanized beyond even what the Outback Steakhouse has done. At least there isn't a blooming onion on the menu. It appears that the restaurant used to have an African theme to it, and apparently that did not do well as it was modified to sort of support an Australian theme. Prices were high for what there was, and it is not really a kid-friendly restaurant. As other reviews have stated, you are probably better off going across the street to Downtown Disney and finding something to eat there. There will be more variety and cost-minded menus available. However, for a late-night bite, the semi-hard to find sports bar does look to be a decent place to grab some wings, and it is appropriate for taking kids to.

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