Reviews

• Thin walls. Could hear every word from next room

  Submitted on: 06/19/2009

  Pool was nice, but noisy as this hotel is right on the highway so they blare the music by the pool to try to drown out the noise with more ...

  Pool was nice, but noisy as this hotel is right on the highway so they blare the music by the pool to try to drown out the noise with more noise. Family suite was great with two rooms. Bathroom could have been cleaner. We were kept up all night by the man in the next room. We could hear every word as he talked on the phone at all hours of the night. His alarm clock went off very early and woke us up. We had the call the front desk twice to come up and turn it off as he wasn't even in the room at the time. Uggh! Our room was by the ice machine which was also very noisy. It would have been great if the walls were more soundproof and if it wasn't on the highway.

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• Weekend Getaway

  Submitted on: 06/05/2009

  Stopped by san diego on the way back from disineyland, skipped seaworld due to weather, but enjoyed old town, which was a very short drive from hotel. also went downtown ...

  Stopped by San Diego on the way back from Disineyland, skipped Seaworld due to weather, but enjoyed Old town, which was a very short drive from hotel. Also went downtown and to Sea Port Village. Did not use the pool, but did see others enjoying it.

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• Nothing to rave about

  Submitted on: 02/15/2009

  We arrived at the doubletree for a valentine's weekend getaway. they allowed late check-in. they first wanted to put us in a king room right next to the ...

  We arrived at the Doubletree for a Valentine's Weekend getaway. They allowed late check-in. They first wanted to put us in a king room right next to the lobby area. After checking out the room we realized that we would hear every noise that came from the lobby. They placed us in another room that was designed for people with wheelchairs. This room felt unclean and had stains on the sheets. There were also stains on the floor. Icky! They moved us again to a family room. This room had two rooms. It was decent. The only draw back was the thin walls. We could hear everything the neighbors were doing. As long as you're not trying to spend too much time in the hotel, you'll be fine.

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• The best part of the hotel was it's lobby.

  Submitted on: 10/24/2008

  I stayed at the double tree club for three days. i have never been more disappointed by a hotels amenities. outside of the frontdesk most of the employees were friendly. ...

  I stayed at the Double Tree Club for three days. I have never been more disappointed by a hotels amenities. Outside of the frontdesk most of the employees were friendly. I reserved a king bedroom and ended up with two queens. I paid $ to park in the very narrow parking structure. They advertise free wifi but its only in the lobby. In the room you have to pay for internet. The restaurant and bar are very small, and the floor was filthy as well as the table surface, although the sever quickly cleaned it at my request. The menu was very overpriced and my food all three time I ate there took a long time to arrive and was cold. The bar is very small only six seats, but if you are going to drink there do it at the bar because table service is very slow. This hotel is very old and worn down and it shows and is nothing like other Double Trees I have stayed in. The lack of proper air conditioning gives you two options freeze or burn up, the unit is some kind of archaic vent that doesn't contain a thermostat. The restaurant was extremely warm as well. I will never stay here again its a shame because it's very centrally located.

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• Extremely Dissatisfied!

  Submitted on: 08/12/2008

  Our room had nonworking tv and filthy bathroom floors. our car licensed plate was stolen from their covered parking garage which you paid a fee per day to park our ...

  Our room had nonworking TV and filthy bathroom floors. Our car licensed plate was stolen from their covered parking garage which you paid a fee per day to park our car! Front office didn?t know what to do & didn?t have San Diego Police Department phone number on hand! This incident happened on Saturday, the manager did not call us back until Monday. The manager was not helpful, he was disrespectful, rude, and even argumentative. He offered no apology or further assistance. It is disappointing to have something like this happen, but more disappointing to have others disregard it as no big deal. This is what this hotel and their guest assistance service did! They lack professionalism & customer service. I will NOT stay at this or other Doubletree Clubs! I do not recommend this hotel to anyone!

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