Reviews

• Not a 5 Star Facility as promised!

  Submitted on: 12/20/2008

  Traveled with viking tours to the hotel which was marketed as a 5 star hotel - it wasn't. the hotel was poorly maintained. wall paper coming off walls, carpets soiled, ...

  Traveled with Viking Tours to the hotel which was marketed as a 5 Star hotel - It wasn't. The hotel was poorly maintained. Wall paper coming off walls, carpets soiled, bathroom fixtures not completely attached, sheets torn, arms of chairs in lobby falling apart and doors not maintailed. More equivalent to a very poor Quality inn. Staff was helpful with the exception of the fitness center where I was ejected for wearing jeans. Will not be using Sheraton in the future for Business or Pleasure as they do not respond to submitted complaints.

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• Here you are captive to prices!

  Submitted on: 07/04/2008

  Since the hotel sits away from any commercial area, they can captively overcharge for food. i would recommend a hotel on copacabana or ipanema as better value. the rooms include ...

  Since the hotel sits away from any commercial area, they can captively overcharge for food. I would recommend a hotel on Copacabana or Ipanema as better value. The rooms include breakfast and you have a wide variety of restuarant options available within walking distance.

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• It's Great!!!

  Submitted on: 04/24/2008

  It's great!!! it is perfect for kids!

  It's Great!!! It is perfect for kids!

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• not much here

  Submitted on: 02/04/2008

  The hotel is located far away from any of the ""scene""in rio.the staff is very unaccomodating,,meals and drinks are very expensive,and one gets the feeling of ...

  The hotel is located far away from any of the ""scene""in Rio.The staff is very unaccomodating,,meals and drinks are very expensive,and one gets the feeling of being""nowhere"".

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• Only Hotel on the Beach in Rio

  Submitted on: 01/04/2008

  The location is unique in rio but, it comes at a price. yes it is priced as any sheraton in a major city but, you will pay with the poor ...

  The location is unique in Rio but, it comes at a price. Yes it is priced as any Sheraton in a major city but, you will pay with the poor room conditions; excessive elevator waiting time; the eye sore of the huge "favela" slums climbing the hill right across the street from the hotel and, the "hotel beach" constantly taken by the inhabitants of the slums.
  Choose only beach-front rooms. Low level floor room proved ran down unacceptable. Accept only high floor rooms. I requested to look other rooms 3 times before settling for final room I took. Neverthless, the A/C did not work well and the bathroom sink and bathtub had partially clogged drains. The TV was at least 20 years old and very small for the room.
  The location however is precious. There is no other hotel property in the Rio metropolitan area with beach direct access, ocean view with unobstructed views of Guanabara bay and, proximity to Rio's "Zona Sul" posh neighborhoods. I strongly recommend it for a family stay but, there are better and newer hotels at Barra da Tijuca and Sao Conrado beaches that would suit best in a short business stay.

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