Reviews

• great place

  Submitted on: 08/29/2009

  Great hotel, stayed with my husband and two year old, the staff was great (my son would pick up the house phone almost daily on our way out and & ...

  great hotel, stayed with my husband and two year old, the staff was great (my son would pick up the house phone almost daily on our way out and "order his car," staff was wonderful with his antics). Great location, beautiful view.

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• It's the People!!

  Submitted on: 11/20/2008

  We have stayed at the delta quebec, (nicer rooms), the delta in downtown montreal (gorgeous public areas), but no one can better the staff at the vancouver delta suites !! ok, ...

  We have stayed at the Delta Quebec, (nicer rooms), The Delta in Downtown Montreal (gorgeous public areas), but NO ONE can better the staff at the Vancouver Delta Suites !! Ok, it's not in a great location, and the rooms need updating, although the bathrooms were modern and spotless, but it's the people! It starts when you phone reservations and get connected to X, whose infectious positive personality compels you to make a booking, is affirmed by the door/valet staff who are professional and casual, adapting to the client, the desk staff who will give you a delicious cookie, if you are good and even the housekeeping staff, who are very helpful. There are no vending machines, which is weird, a basic lounge and a restaurant. Our experience in the restaurant was less than satisfactory. Burgers that were far from cooked, and seafood that was far from fresh.... BUT...the waiter, very courteous and professional, dealt with our issues. This hotel does not employ people, they emply stars!! If they screw up, they don't make excuses, they deal with it, they fix it, and above all, they make sure that the customer is looked after. Yeah, downtown Vancouver is a little bit seedy, but, I'll stay there again because of the warm and friendly feeling , the genuine caring that I get from the people.

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• Overrated

  Submitted on: 10/20/2008

  We were told this was an upscale hotel in a neighborhood were we could walk around safely. wrong! the hotel is right next to skid row. we were going back ...

  We were told this was an upscale hotel in a neighborhood were we could walk around safely. Wrong! The hotel is right next to skid row. We were going back to the hotel and it seemed we were in a scene from ""Escape From New York"". The police grabbed a guy right next to our car with their guns out! My wife was absolutely freaked out. Thank God my kids were asleep. Also, the rooms are very small and awkward. This hotel is not for families.

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• Great location

  Submitted on: 04/15/2007

  Rooms were large, beds and bedding were above average. great downtown location. parking fees were ridiculous, ($25). try garage directly behind hotel, you can park for $10.

  Rooms were large, beds and bedding were above average. Great downtown location. Parking fees were ridiculous, ($25). Try garage directly behind hotel, you can park for $10.

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• Wonderful Weekend

  Submitted on: 12/24/2006

  The service was wonderful in every way! my family and i were treated like royalty there. we will be returning there the next time we go to vancouver.

  The service was wonderful in every way! My family and I were treated like royalty there. We will be returning there the next time we go to vancouver.

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