Reviews

• Great Hotel for the price!

  Submitted on: 09/22/2009

  My wife & i spent 4 days there on our honeymoon in july '09 and it was very nice. they have a special for honeymooners where you get a free upgrade ...

  My wife & I spent 4 days there on our honeymoon in July '09 and it was very nice. They have a special for honeymooners where you get a free upgrade if it's available. Although it wasn't when we got there (they made up for it by giving us free parking the whole time we were there) the room we did get was clean and the staff was very courteous. The rooms are a little outdated with an entertainment center that has a tape player with no cd. It's right in the middle of Waikiki with just about everything within walking distance. Best of all I left my blackberry when we checked out and they mailed it to me at my old address got it returned back to them and then sent it to me again at my correct address!!! Will definitely stay again

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• stayed 4/22/09 to 4/29/09

  Submitted on: 05/03/2009

  I have stayed here for almost 10 years once or twice a year, i come back because the hotel staff are the best in any hotel in waikiki,there service ...

  I have stayed here for almost 10 years once or twice a year, I come back because the hotel staff are the best in any hotel in Waikiki,there service is above and beyond what you will get any where else, yes the decor is outdated but in excellent shape and very clean, no you dont have a view of much but I only sleep there, I dont go there to stay in the room, easy to get to and get out of Waikiki and if you rent a car it will be there in 3 minutes out front not 20 minutes like alot of the big hotels

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• Staff is not helpful, inresponsible.

  Submitted on: 09/11/2008

  Room key broke and it took 2 hours to get in. none of the staff helped me and responded to my request to fix it as soon as possible. very ...

  Room key broke and it took 2 hours to get in. None of the staff helped me and responded to my request to fix it as soon as possible. Very very bad customer service, I will never stay there again.

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• Cleanliness Issues

  Submitted on: 05/20/2008

  This hotel is in dire need of updating. the refrigerator was rusty and growing mold making the whole room smell. the bathtub which was described as a full sized oval ...

  This hotel is in dire need of updating. The refrigerator was rusty and growing mold making the whole room smell. The bathtub which was described as a full sized oval jacuzzi tub was actually a dingy, pink, tiny, rectangular tub which had mildew under the faucet. We asked to see another room immediately and the front desk let us know that they had nothing else available. He did not offer to have our room cleaned or even offer us a discount he just acted like we were out of luck. Also, the surround sound that they advertised as playing hawaiian music as we entered was not playing and was a very outdated bose system with two front speakers. The wallpaper was peeling and yellowed from cigarette smoke. Also, the non-smoking policy was clearly not enforced as our hallway constantly reeked of smoke. The saving graces of this hotel was that the valet parking was inexpensive compared to other hotels, the location was within walking distance to the beach and the main shopping street, and the continental breakfast was always pleasant. If this hotel was updated and cleaned properly it would be a steal but I would not be willing to stay here again considering the issues we had our first time around.

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• Will stay here again!

  Submitted on: 03/11/2008

  Hotel was nicer than expected. perfit location. close to everything. open area for contential breckfast is very nice. there is a pond full of fish, and lot's of beautiful ...

  Hotel was nicer than expected. Perfit location. Close to everything. Open area for contential breckfast is very nice. There is a pond full of fish, and lot's of beautiful plants in the entry way. Pool is small, but who want's to swim in the pool when Waikiki Beach is only a few blocks away. Our room was cleaned everyday. And I really enjoyed the jet bathtub for soaking tired feet. Also, liked having a safe to keep things in. The front desk staff was very helpful in arranging shuttle service to anywhere we wanted to go. If you have a late flight, they will hold your luggage in a secure room, and a place to clean up before you leave for the airport. Then only thing you need to be aware of is they do require a 200.00 hold on your credit card when you check in. It is refunded when you leave if there are no damages to your room. Other than that, will stay again and have already reconmented this Hotel to other people.

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