Reviews

• Accomodating staff, Uncomfortable rooms

  Submitted on: 09/23/2009

  I agree with the reviews that this is not the same quality as other hiltons, both worldwide and even other hilton properties in london. my room did not even have ...

  I agree with the reviews that this is not the same quality as other Hiltons, both worldwide and even other Hilton properties in London. My room did not even have a reading chair (it had a padded cube - totally non-functional!) and it looked out the back of the hotel to a deserted property covered in trash. If you get a good deal, the location is ideal for getting around, but don't expect a comfortable room! I am a Hilton Diamond member and this is what I got - I would hate to see what non-members get.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• Hilton Green Park

  Submitted on: 08/31/2009

  We found hotel to be first class in amenities and service. a great location to walk to piccadilly, knightsbridge, oxford street, bond street and leicester square. very helpful front desk ...

  We found hotel to be first class in amenities and service. A great location to walk to Piccadilly, Knightsbridge, Oxford Street, Bond Street and Leicester Square. Very helpful front desk and concierge. The full breakfast was outstanding . Overall a fantastic hotel for the price.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• NEVER STAY HERE

  Submitted on: 06/11/2008

  This place was a disaster. it definitely gives the hilton a bad name. let?s go down the list: 1. no central air conditioning. they have this big air conditioning ...

  This place was a disaster. It definitely gives the Hilton a bad name. Let?s go down the list: 1. No central air conditioning. They have this big air conditioning machine on the floor in you room, which requires that the window stay open about 12 inches for the air-conditioning machine vent tube to go out. And yes it?s noisy outside. At night I pulled in the massive tube inside and shut the window just so I could sleep ? thank goodness it wasn?t hot! 2. Want to make a local call - $8. 3. A 3 minute international call $40 (dialed by accident ? tried to use calling card, but no directions in the room on how to dial out, and the concierge and front desk could not tell you how to do it.) They refused to refund my money when I asked. 4. I?m a Hilton Honors member ? they could care less! 5. Worthless buffet breakfast $40 6. Tiny room that is on the same level as a Motel 6 in the U.S. ($350 US$ per night!!!) 7. Yes it?s in an ideal location, but believe me there are many hotels in central London that cost half as much and are 2-3x as nice. Examples: Byron Hotel 36 38 QUEENSBOROUGH TERRACE Millennium Hotel Mayfair 44 GROSVENOR SQUARE It?s just a matter of time before this place is closed down and completely re-built from the inside out.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
  • Activities
  • MeetingRooms
  +Click to Show Review
  -Click to Hide Review
• NEVER STAY HERE

  Submitted on: 06/11/2008

  This place was a disaster. it definitely gives the hilton a bad name. let?s go down the list: 1. no central air conditioning. they have this big air conditioning ...

  This place was a disaster. It definitely gives the Hilton a bad name. Let?s go down the list: 1. No central air conditioning. They have this big air conditioning machine on the floor in your room, which requires that the window stay open about 12 inches for the air-conditioning machine vent tube to go out. And yes it?s noisy outside. At night I pulled in the massive tube inside and shut the window just so I could sleep ? thank goodness it wasn?t hot! 2. Want to make a local call - $8. 3. A 3 minute international call $40 (dialed by accident ? tried to use calling card, but no directions in the room on how to dial out, and the concierge and front desk could not tell you how to do it.) They refused to refund my money when I asked. 4. I?m a Hilton Honors member ? they could care less! 5. Worthless buffet breakfast $40 6. Tiny room that is on the same level as a Motel 6 in the U.S. ($350 US$ per night!!!) 7. Yes it?s in an ideal location, but believe me there are many hotels in central London that cost half as much and are 2-3x as nice. Examples: Byron Hotel 36 38 QUEENSBOROUGH TERRACE Millennium Hotel Mayfair 44 GROSVENOR SQUARE It?s just a matter of time before this place is closed down and completely re-built from the inside out.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
  • Activities
  • MeetingRooms
  +Click to Show Review
  -Click to Hide Review
• not Hilton at its best

  Submitted on: 03/03/2007

  Concierges almost make up for tiny rooms, expensive breakfasts, and lack of room furnishings, especially drawer and closet space.

  Concierges almost make up for tiny rooms, expensive breakfasts, and lack of room furnishings, especially drawer and closet space.

  • Room Quality
  • Staff And Service
  • Dining
  +Click to Show Review
  -Click to Hide Review

• 1 - 5