Reviews

• Great location

  Submitted on: 12/10/2009

  The hotel was very close to disneyland and we could see the fireworks from our balcony. the staff was friendly and helpful. the room was clean but felt cheap. the ...

  The hotel was very close to Disneyland and we could see the fireworks from our balcony. The staff was friendly and helpful. The room was clean but felt cheap. The bed linens were ultra thin and the pillows were too firm. The towels were so thin they were practically see through. The hot breakfast was the worst I have ever had. They had eggs, greasy sausage and awful oatmeal. They did have cold cereal and donuts, which were safe to eat. The coffee was obnoxious Overall, it was the location price and room setup that lured me to the hotel. I probably would not return based on my comments above.

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  • Spa
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  • KidFriendliness
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• Desert Palms

  Submitted on: 12/01/2009

  Hotel standards didn't meet my expectations. the room was okay, the elevator stunk like 5 bottles of airfresher to cover up a smell. the front desk was friendly but ...

  Hotel standards didn't meet my expectations. The room was okay, the elevator stunk like 5 bottles of airfresher to cover up a smell. The front desk was friendly but the rest of the staff appeared not to understand the english language. The building was split so the second floor room you had to get off and on the elevator on the third floor.

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  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• Good Times near Disneyland!

  Submitted on: 10/30/2009

  Clean hotel, good customer service, very close to disneyland, and free breakfast was awesome! my only complaint was the beds have pretty stiff mattresses. overall great value for the money!

  Clean hotel, good customer service, very close to Disneyland, and free breakfast was awesome! My only complaint was the beds have pretty stiff mattresses. Overall Great value for the money!

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  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• so so

  Submitted on: 10/29/2009

  This hotel isn't really that nice. i suppose if you get a good deal it is worth it. the beds are extremely hard and the ceiling squeaked loudly every ...

  This hotel isn't really that nice. I suppose if you get a good deal it is worth it. The beds are extremely hard and the ceiling squeaked loudly every time our upsatirs neighbors would walk or move. The breakfast is quite good and the views of DCA are spectaular. Also, the walk to the main gate is quite short. I was disappointed that the pool closed at 10PM every night. Disneyland isn't even closed by then!

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  • Location
  • MeetingRooms
  • Pool
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  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
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• "Lost our Reservation"

  Submitted on: 10/27/2009

  The hotel as a whole isn't terrible but the initial experience made me refuse to give it higher than 2 of 5 stars. we got here at 9pm to ...

  The hotel as a whole isn't terrible but the initial experience made me refuse to give it higher than 2 of 5 stars. We got here at 9pm to check in. I had prepaid for our room for 3 nights over two months ago. They claimed to have never received a fax confirming our room. I pulled up the email which stated I had paid for the room already AND had the confirmation number on it, they still looked at me and my boyfriend like we were making it all up. SUPER rude, never apologized, acted like they were doing us a favour by giving us "the only room they had left". It took nearly an hour to check in. Our room was decent, bring your own shampoo if you stay, their shampoo was horrid (made your hair feel like straw, claimed to be "2-in-1"). No mouth wash, soap dried out your skin, just bad. Our AC practically exploded in the middle of the night, waking us up so we got 2 hours of sleep before a long day. The blow dryer in the room didn't work (thankfully I brought my own). Free breakfast was decent, although the weird ham cubes in the eggs upset my stomach. The place looks nice, but I definitely don't appreciate the management, won't stay again and wouldn't recommend it to anyone. I left with them saying they were still confused about whether I had paid, so they have my credit card number incase they decided I didn't pay. I have a feeling I'll be dealing with this stupidity for another month when my bank statement comes....

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  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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