Reviews

• Beautiful Room, Beach, and Overall Hotel

  Submitted on: 07/29/2009

  My fiancée and i stayed unfortunately only one night in this wonderful hotel on our way down to the keys. from the very courteous valet staff to the wonderful ...

  My fiancée and I stayed unfortunately only one night in this wonderful hotel on our way down to the keys. From the very courteous valet staff to the wonderful staff at the front desk, we were blown away. While we waited for the elevator to go up to our room, we noticed a great variety of artwork. The artwork was amazing from the blue swing in the lobby, to the many great pieces along the walkway to the pool, to the TV’s outsides, and the creative pool atmosphere. It was amazing! The room was spacious and very comfortable. I wish I could have brought that bed home with me!! The best sleep we both have gotten in a long time. Also the couch in the room is very spacious and great for relaxing out of the summer heat of Florida. The bathroom was so nice. One word of advice, if you use their shampoo, try not to get it in your eyes unless you want to wake up. The beach was great. The water is clear and inviting. Great for tanning!! The pool was the perfect temperature, and we loved how you can just gradually walk in. The chairs by the pool were also very comfortable. My only suggestion is to have a bar open for the hotel guests, so we can drink there rather than walk to a different hotel or restaurant. I would recommend this hotel to anyone that wishes to travel to the Miami Beach area.

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• GREAT HOTEL!! EXCELLENT..

  Submitted on: 06/11/2008

  I stayed during memorial day weekend and i must say i think this hotel was definetly a great pick!! it's very clean, the room was great!!! i definetly plan ...

  I stayed during Memorial Day Weekend and I must say I think this hotel was definetly a great pick!! It's very clean, the room was GREAT!!! I definetly plan to stay here again next year. Any how, staying at this hotel is definetly worth your money.

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• Sagamore: A Party Inside

  Submitted on: 05/05/2008

  When we arrived, we were informed we had no room. even though the hotel was not listed in the top 5 party hotels, they have a disco in the lobby. ...

  When we arrived, we were informed we had no room. Even though the hotel was not listed in the top 5 party hotels, they have a disco in the lobby. It was loud and ready for action when we got there. People were coming in and out that were not guests of the hotel. We were not up for a party at 11:30 p.m. after traveling all day and dealing with a time change. The hotel manager was sorry they had overbooked their rooms and found us a room next door at the Ritz Carlton. We were ready to pay $$$ for the Sagamore as it seemed very chic. The Ritz was a little cheaper, but they know how to treat their guests. We were given a King size bed even though the Sagamore told us there were none. While the Sagamore offered to take us back on Sunday night, at that point we were so happy at the Ritz we did not want to move. I think people should know that the place is not as luxurious as they make it out to be and it is quite a happening place for those who are not quests of the hotel.

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• Horrible customer service...

  Submitted on: 04/24/2008

  I have stayed at some of the best hotels in the world, and some top notch hotels in sobe but, by far this was the absoulte worst! yes, upon getting ...

  I have stayed at some of the best hotels in the world, and some top notch hotels in SoBe but, by far this was the absoulte worst! Yes, upon getting to the hotel, they automatically charge the stay of the room to your credit card(beware if you and some friends are planning to split the costs). The staff is none other than pleasant, by far. I have no problem spending the $$$ for a top ranked hotel and service. We felt as if we were inconveniencing the staff when asking for service. In our room there was not enough towels, and had to wait a good two hours before recieving some more. we used the hand towels to dry off after bathing. The breakfast was horrible. The room overall was okay, but needed some tweeking. The only upside of the stay was the pool and the pool staff. Never again will we stay here. We are goign to stick with a hotel that prides itself on quality and elegance! The Tides! Trust me you will not regret it!

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• Luxurious Experience!!

  Submitted on: 06/30/2006

  I have enjoyed many stays in sobe and this was one of the best. the rooms cater to every detail and make you feel at home. unfortunately the desk staff ...

  I have enjoyed many stays in SOBE and this was one of the best. The rooms cater to every detail and make you feel at home. Unfortunately the desk staff are not as pleasant. Even though I booked through the hotel, I was forced on arrival to reserve $1,500 on my credit card for any potential incidental cost. Although I understood the reasoning, I was never told this when I booked. So just make sure you confirm your cost when you make the reservation!! As I said, the desk staff are not pleasant to deal with. However, the bell hop and bartender were the best!!!

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