Reviews

• Big Hassle

  Submitted on: 11/19/2008

  We arrived at hotel with proper paperwork. we were being sent to another hotel as they overbooked. desk clerk and manager were very rude. they wanted my credit card for ...

  We arrived at hotel with proper paperwork. We were being sent to another hotel as they overbooked. Desk clerk and manager were very rude. They wanted my credit card for the new hotel but wouldn't give comformation that they were transferring me due to overbooking. They threatened to call police if I didn't comply! They took my paid reservation papers from online and wouldn't give them back. Luckily I had duplicates in my suitcase. I wanted them to acknowledge that the room was paid for and that they were transferring us due to them overbooking so I had some recourse should I be charged twice. They wouldn't do it. After 20 minutes they signed a paper for me but then they all but threw us out of the door. My daughter and I dragged all our luggage across the street ourselves. We ended up staying at the Colon Hotel. Older but nice looking. Desk clerks were better but not by much. All in all a bad experience. I've traveled extensively and have never had an experience like this.

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• Old world feel - Modern amenities

  Submitted on: 08/25/2008

  We also depended on the reviews but were still leary. this truly is a gem. we were very happy to find a view of the cathedral out one of our ...

  We also depended on the reviews but were still leary. This truly is a gem. We were very happy to find a view of the cathedral out one of our windows, with a view of the plaza. We took a bus from the airport and walked to the hotel. This would have worked great but plan a head and do a map quest, as there are many tiny side streets and alleys. The location was great. The staff was very friendly, but don't bother calling down to the front desk for anything, they usually won't answer. That and the late night garbage trucks would be the only complaint. We would never stay any where else. This is a true gem.

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• Great value and location!

  Submitted on: 07/25/2008

  Front desk personnel were very friendly, spoke excellent english, were very helpful on giving us tour information, etc. great location! easy to walk to shopping. made taxi arrangements for us ...

  Front desk personnel were very friendly, spoke excellent English, were very helpful on giving us tour information, etc. Great location! Easy to walk to shopping. Made taxi arrangements for us to get to the cruise ship terminal. Wish we had more time in Barcelona and we would stay here again.

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• Location, Location, Location

  Submitted on: 07/17/2008

  This hotel is the 3 star "sister" hotel of the 4 star hotel colon. we've stayed in both and prefer this one. if you insist on a room over ...

  This hotel is the 3 star "sister" hotel of the 4 star Hotel Colon. We've stayed in both and prefer this one. If you insist on a room over looking the Cathedral (which is covered in scaffolding) then stay at the Hotel Colon. If you don't want the view stay at the Hotel Regencia Colon and save some money on the room. Keep in mind some of the Colon rooms look out to the Regencia! From our room you could even see a corner of the Cathedral Square! Hotel was not offering breakfast so we walked up-the-block to the "local" coffee chain "Cappuccino". Skip Starbucks and have breakfast here with the locals. For dinner run -- don't walk -- to Neyras and eat in the tapas bar. Regencia Colon is right in the Gothic Quarter and within 3 or 4 winding blocks of Las Ramblas.

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  • Value For Money
  • Security Safety
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• Great location

  Submitted on: 06/21/2008

  We stayed at the hotel before taking cruise. the location was great and the room was well worth the value. i plan on staying again next year. staff was friendly, ...

  We stayed at the hotel before taking cruise. The location was great and the room was well worth the value. I plan on staying again next year. Staff was friendly, room was large and the bathroom was very clean as was the whole room.

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