Reviews

• Hands down the Best hotel in Puerto Vallarta!

  Submitted on: 10/05/2009

  If your well-being and health are a priority for having a great time while in mexico, this is the place for you. i ate and drank everything i wanted ...

  If your well-being and health are a priority for having a great time while in Mexico, this is the place for you. I ate and drank everything I wanted without getting sick. From what I was told, even the tap water in the hotel rooms are purified - and I believe them, as I accidentally brushed my teeth with it once. The staff is courteous and helpful, and treat you like a million bucks. The food is wonderful - especially the buffet overlooking the water. The grounds are pristine, the spa is fabulous, and the pool is fantastic. But my favorite part of this hotel is the open lobby: a huge thatched vaulted ceiling, with beautiful plants and trees and breezes. This hotel isn't the cheapest place to stay, but is worth EVERY penny. Will definitely stay there again.

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• Over the Top

  Submitted on: 02/23/2009

  Grand velas was the best resort i have ever been to and i have been to many in the caribean and other parts of the world. the excellent spa is ...

  Grand Velas was the best resort I have ever been to and I have been to many in the Caribean and other parts of the world. The excellent Spa is what made the difference as was the pool service and room service. The food was good. The Mexican fancy restaurant was the best of the three. The staff was so friendly, accommodating, and eager. I have never been to an all inclusive that allowed tipping before. It made me feel uncomfortable when a few reminded me that tipping was optional. A no tipping policy and better pay for employees would be better. Grand Velas had it all and I hope to return in the future. Thanks so much!!

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• Amazing stay

  Submitted on: 06/03/2008

  This hotel was 10/10. everything from the room, the food, the ambience was perfect. i have to make a special mention about the service...which was outstanding. i would ...

  This hotel was 10/10. Everything from the room, the food, the ambience was perfect. I have to make a special mention about the service...which was outstanding. I would love to come back and stay here again.

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• AMAZING VACATION

  Submitted on: 04/28/2008

  From the time you enter the hotel lobby until the time you check out the grand velas staff do everything in thier power to make you feel like a vip. ...

  From the time you enter the hotel lobby until the time you check out the Grand Velas staff do everything in thier power to make you feel like a VIP. Service was the best I've recieved in past 40 years. Anything you want (within reason ) the staff will work hard to get you from poolside drinks to room service food to outside tours they are there to serve you. The rooms are large, very clean and the beds are soft and comfortable. The balconies have plenty of room to support 4 people if needed but private enough to just hang out and read a book. The three restaurants on the property are all fine dining and all have good points. Don't be afraid to spend the extra money on this hotel they do an outstanding job.

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• Best friend got married on the beach.

  Submitted on: 04/19/2008

  We had the perfect time. the service was unrivalled. we had the best 4 nights in the puerto vallarta area. beautiful hotel, service with a smile and great food and ...

  We had the perfect time. The service was unrivalled. We had the best 4 nights in the Puerto Vallarta area. Beautiful hotel, service with a smile and great food and drink!

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