Reviews

• Poor experience

  Submitted on: 09/11/2008

  I am an avid business traveler and have experienced many hotels. while this facility is new, i experienced many little headaches that led to a poor stay. the in-room ...

  I am an avid business traveler and have experienced many hotels. While this facility is new, I experienced many little headaches that led to a poor stay. The in-room entertainment system was not working during my visit and I could not access the wireless internet from either my room or the lobby. I am a software engineer, so it was not a user issue.....I tried on two laptops to make sure. The water cut off three times while I was in the shower. The staff checking in were pleasant, but the desk clerk that checked us out was talking on the phone while we were settling our account. Not impressed with this one!!

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• Sheraton Review

  Submitted on: 08/27/2008

  Room was spacious,bed comfortable and bathroom very clean. staff was friendly and helpful. large wall mounted hd tv. no refund rate of $$ was an exceptional value.

  Room was spacious,bed comfortable and bathroom very clean. Staff was friendly and helpful. Large wall mounted HD TV. No refund rate of $$ was an exceptional value.

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• Nice hotel but breakfast is not free

  Submitted on: 08/23/2008

  As two ladies, we were both impressed with the room which was well decorated, new, and very clean. there is a large desk for business travelers and a large flat ...

  As two ladies, we were both impressed with the room which was well decorated, new, and very clean. There is a large desk for business travelers and a large flat screen TV on the wall. Our room had a coffee maker, iron, ironing board, hair dryer, and comfortable beds. The room was roomy and safe feeling. We asked for a wake up call and it came on time. We were on the third floor and it was nice and quiet. One thing that didn't please me is the bathroom fan and light are motion activated. The switch turned on in the middle of the night and woke me up. Had to get up and turn it off. I asked when I check in about breakfast and was told they serve one near the lobby, but we didn't find out until morning that it was $ each for continental and $$ for full breakfast which seemed to offset the economy of our room booked through AARP travel. My experience at other hotels has been breakfast is free. This hotel is very near I 5 and the ARCO arena which may mean around the time of events there is a lot of traffic, but this was not the case when I stayed. It is in sight of the freeway access and quite easy to get to the airport. I would definately recommend this hotel. I didn't rate the staff as excellent; only because we did not require any service out of the ordinary. They met all normal expectations.

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• Bare Bones

  Submitted on: 08/17/2008

  For the price this was a very ""bare bones"" hotel. our first night there the electricity went off - not the city grid mind you - just in the hotel. from then ...

  For the price this was a very ""bare bones"" hotel. Our first night there the electricity went off - not the city grid mind you - just in the hotel. From then on our air conditioning unit never worked properly and although we reported it it was never fixed. That was of course our major complaint, but in addition we were disappointed that there was no mini fridge (that cost extra) they provided very few toiletries and did not replace those we did use; they only provided styrafoam cups for the coffee maker; there were no towel racks near the shower; the bathroom door had no lock and they did not provide a dresser - there were no drawers anywhere. On the plus side, it was clean enough, the bed was comfortable and it had a good HD TV set but they would have to lower the price by a lot to get me to stay there again.

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• very nice hotel and great price

  Submitted on: 03/26/2008

  Our family of 7 took a mini vacation and i will say this is a very nice hotel it is very new and so clean the staff were so friendly ...

  OUR FAMILY OF 7 TOOK A MINI VACATION AND I WILL SAY THIS IS A VERY NICE HOTEL IT IS VERY NEW AND SO CLEAN THE STAFF WERE SO FRIENDLY AND SO HELPFULL. THEY WERE NICE ENOUGH TO SET US UP IN A ROOM THAT HAD A DOOR BETWEEN SO WE CAN HAVE THE TEENS IN ONE ROOM . THE BEDS ARE SO COMFY I COULD STAY THERE ALL DAY AND JUST RELAX. I WILL HIGHLY RECOMMEND THIS HOTEL TO MANY OF OUR FRIENDS AND IN THE FUTURE WE WILL BE RETURNING. ITS A BIT AWAY FROM OLD TOWN BUT IF YOU HAVE YOUR OWN TRANPORTATION IT IS FINE AND MANY PLACE TO EAT NEARBY --DRIVING DISTANCE> ACROSS WALKING DISTANCE THEY HAD A WALGREENS FOR THE KIDS AND US TO GO GET SOME SNACKS!! I WILL SAY WE HAD A VERY GREAT TIME AT THE HOTEL AND VERY QUIET.

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