Reviews

• INCOMPETENT STAFF/OVER CHARGED/NO BREAKFAST

  Submitted on: 07/06/2009

  We were excited to visit the sleep inn; they quoted me a good rate/gave me the total over the phone with my credit card ""securing the room"" ; and, they ...

  We were excited to visit the Sleep Inn; they quoted me a good rate/gave me the total over the phone with my credit card ""securing the room"" ; and, they stated a deluxe continental breakfast (waffles, eggs, muffins, bagels, fruit, apple/orange juice, cereal,etc) was provided. FIRST: Upon trying to check in at 3pm, the clerk had money spread across the counter and told me and several other guests--he was not ready to check people in, we would need to wait 15 minutes. So, after 25 minutes of waiting-we left and came back. Three guys at front desk, only ONE checking folks in. Not a ""hi how are you or friendly greeting"". Room was clean and orderly. Shower only with a toilet in tiny space with pocket door. No problem with room. Next morning for breakfast, we arrive at 8:30 (served 6-945a) and the ONLY food was 5 muffins and raisin bran cereal. Several folks were eating McDonald's. I asked the desk clerk and he said, ""we are out"". I noted it was an hour before it was over and there were about 20 guests wanting breakfast and he said he would check. 20 minutes later, asked again...""we are checking""...an hour later-nothing. I again asked-where is the breakfast you advertise and he said, ""we don't promise you breakfast"" and walked into back room. Other guests were also asking so he gave us a card with the sales mgr's name and said ""call her on Monday if you want"". Poor, poor service. He was not in the least bit concerned or helpful. CHECKOUT: he would not give a discount for no breakfast AND he charged me more than quoted; would not credit my card and walked away when I questioned the different rate. WOULD NOT VISIT AGAIN.

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• Six Flags Over Texas Family Trip

  Submitted on: 07/23/2008

  For the price i found the hotel to be a good bargain. the room was clean, beds comfortable and plent of hot shower water. the bathroom/shower are not large ...

  For the price I found the hotel to be a good bargain. The room was clean, beds comfortable and plent of hot shower water. The bathroom/shower are not large but that's okay, they functioned fine for us. The staff was pleasant and check-in/out went smooth. Notes: It's a loud hotel. It seemed that there were people (kids?) jumping on the floors all around us. It is a kid vacation hotel (across the street from Six Flags) but still, I've never heard/felt that much thumping before. I asked the front desk about a restaurant a block away and the front desk gave me directions. After walking with kids we found it had been closed a long time. They need to be more aware of these things! Breakfast is spartan (I expected that) but the only service person couldn't keep up. The pool closes promptly at 10:00 pm, bring your own pool towels and they have a security guard. Overall a good deal and the family had a great time - Thanks Travel online.

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• OUT ON THE STREETS

  Submitted on: 04/14/2008

  This is a clean hotel in a great location. the rooms are a little small, but it would be okay for 2 people. my only problem is that when they ...

  This is a clean hotel in a great location. The rooms are a little small, but it would be okay for 2 people. My only problem is that when they messed up my reservation, they didn't even try to help, just told me the room was already booked and left me and my family with no where to go. My daughter had a dance competetion and we didn't even have anywhere for her to get ready. They did not try to find us another room at one of their many other chain hotels or anything, just locked us out of our room and told us to get our things out so they could clean it for the next arrival. Just be extra careful with your reservations.

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• Nice Hotel

  Submitted on: 08/31/2007

  Room was very clean & comfortable! great air conditioner!!! would definitely stay here again. our rate was $* less than other hotels in area. not a fancy hotel, but still very nice. ...

  Room was very clean & comfortable! Great air conditioner!!! Would definitely stay here again. Our rate was $* less than other hotels in area. Not a fancy hotel, but still very nice. I highly reccomend staying here.

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• Nice Hotel

  Submitted on: 06/03/2007

  The proximity to six flags was the deciding factor on this hotel. the room was nice, besides a musty smell that we determined to be the air conditioner dripping. the ...

  The proximity to Six Flags was the deciding factor on this hotel. The room was nice, besides a musty smell that we determined to be the air conditioner dripping. The staff helped us out with that and the stay was enjoyable.

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