Reviews

• Nice Place, Would stay again

  Submitted on: 06/18/2009

  Stayed one night in april, myself and my three children. the room was nice, kids made use of the pool. great breakfast. everyone we met seemed nice.

  Stayed one night in April, myself and my three children. The room was nice, kids made use of the pool. Great breakfast. Everyone we met seemed nice.

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  • Pool
  • KidFriendliness
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• Home away from home

  Submitted on: 08/26/2008

  I've always felt that the people of buffalo supplied most of the warmth of this old city, and my stay at the comfort suites buffalo near the airport confirmed ...

  I've always felt that the people of Buffalo supplied most of the warmth of this old city, and my stay at the Comfort Suites Buffalo near the airport confirmed that in spades. You really don't expect much more from an airport hotel than a bed for the night. This hotel has a nice little indoor pool (which I did not have an opportunity to use), a nice spacious room with a jacuzzi, and a nicely set up and palatable breakfast bar. But it was Matt and the rest of the staff who really connected. It was a pleasure to chat with them, and when I asked about a place to get dinner (one of the failings of the place is that there is no proximate dining at night), Matt volunteered to give me a ride to a nice local restaurant (spot on) and gave me his card to call for a pick up after. Business traveling is a drag, but some people you meet help make you feel welcome. These folks and this place did that for me.

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• The Pits!

  Submitted on: 08/24/2008

  Horrible room. had vomit all over the place! staff couldn't care less if you were dead or alive. i will never stay at this place again.

  Horrible room. Had vomit all over the place! Staff couldn't care less if you were dead or alive. I will never stay at this place again.

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• No customer service

  Submitted on: 08/18/2008

  The hotel itself looks nice, but looks can be deceiving. the first room given to me had not been cleaned by housekeeping yet, so back down to the lobby to ...

  The hotel itself looks nice, but looks can be deceiving. The first room given to me had not been cleaned by housekeeping yet, so back down to the lobby to get a new room. They didn't believe me and actually accompanied me back to the room to see that it was in fact not clean. Not a good start. Then I got a clean room that was in pretty good shape. The hotel itself is not a bad facility (except for the pool), but if you care AT ALL about customer service... avoid this place like the plague. It doesn't exist.

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  • Location
  • FitnessFacility
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• Worst hotel I have ever stayed in!

  Submitted on: 08/18/2008

  The staff were rude, and unhelpful. there was a bug in the bathtub. the room smelled funky, a little like mold. floors in the lobby were dirty when my family ...

  The staff were rude, and unhelpful. There was a bug in the bathtub. The room smelled funky, a little like mold. Floors in the lobby were dirty when my family was checking out. Garbage, not picked up, and was overflowing out of the cans outside the hotel. My 10y/o son, who is usually a trooper and doesn't seem to ever care about much of anything summed this hotel up quite nicely, ""Dad, this place is nasty!""

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  • Value For Money
  • Security Safety
  • Location
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