Reviews

• No Air Conditioning

  Submitted on: 09/03/2009

  We had no air conditioning for both days we were there. we had to be moved to 4 different rooms. the manager said he would refund the charges for our ...

  We had no air conditioning for both days we were there. We had to be moved to 4 different rooms. The manager said he would refund the charges for our stay, but 2 weeks later and I have no refund and the hotel refuses work with me.

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• 4 day trip to Arlington/Dallas/Ft. Worth

  Submitted on: 08/09/2009

  We will not stay at this hotel again. the lobby of the hotel and the breakfast was very nice and the staff was very pleasant. however, they switched our room ...

  We will not stay at this hotel again. The lobby of the hotel and the breakfast was very nice and the staff was very pleasant. However, they switched our room when we first checked in and instead of a"normal hotel room", we were placed in the middle room of 3 adjoined suites. The room was very small, but clean and comfy. There were people in the suites to our left and right. We were seperated between very thin walls and adjoining doors. YOU COULD HEAR EVERYTHING THAT HAPPENED AND WE GOT HARDLY ANY SLEEP AT NIGHT. Even normal noises were so LOUD that our kids ages 3 and 6 couldn't get to sleep and we ended up with no 'peace and quiet' until around midnight. We asked to be moved to another room, but were told that we would have to PAY MORE or CONTACT ONLINE TRAVEL WEBSITE. We decided to 'tough it out' and just try to enjoy our trip. Swimming pool was clean, but only goes to 5 feet.

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  • BusinessCenter
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  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
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  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
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• quality inn near 6 flags.

  Submitted on: 06/04/2009

  The location was great, shuttle to airport and entertainment/shopping dist. all free.? it just changed managment and they have several things to learn. i hope they do.? room not ...

  The location was great, shuttle to airport and entertainment/shopping dist. all free.? it just changed managment and they have several things to learn. I hope they do.? Room not very clean, had dirty wash cloth in bathroom and lots of long black hair on shower wall.? The sofa bed was horrible and didn't have sheets, ect. until we called the desk to get them. The bedroom was nice. The biggest disappointment was that we stayed in a suite w/ a kitchen, however you were not allowed to take food from the free breakfast to your room.? ???? You had to eat in their dining area, rather than the one I paid extra for in my suite.? The breafast offered several items, including waffles, eggs, biscut & gravey, fruit, etc.? Excepet when the run out, even if it is well before the 9am closing time they would not bring more.? My room rate included this but they closed the entire thing by 8:45,even though we had to wait in a line to get to the buffet table or the make your own waffle.? we were there at 8:15 but another customer made about 10 waffles for his family and by then they closed the buffet down, we never got them the 1st day.? I got a bowl of cereal but they wouldn't let me have any milk, 'cause it was almost 9am and they were closed!? management wasn't very helpful either.

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• NIce Hotel

  Submitted on: 06/25/2008

  This is a great hotel to stay in. i would recommend this place it is very nice and a very safe place to stay, good location. pretty clean no problems ...

  This is a great hotel to stay in. I would recommend this place it is very nice and a very safe place to stay, good location. Pretty clean no problems except for one minor thing our remote didn't work, called to front desk twice, One of the hotel atendees came to our room checked the remote after a little bit he left and said he would get us another remote and never returned! Overall I would stay here again!

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• Near TExas Rangers Baseball

  Submitted on: 06/23/2008

  At check-in, was told non-smoking rooms were sold out, had to take smoking. hotel staff could be more friendly. room was small but efficient. 17" color tv and ...

  At check-in, was told non-smoking rooms were sold out, had to take smoking. Hotel staff could be more friendly. Room was small but efficient. 17" color TV and remote worked. Needsfitness center. Best part of my stay, the hot breeakfast in the morning.

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