Reviews

• Our Stay in Lubbock

  Submitted on: 02/25/2009

  When we checked in i asked for non smoking. we went to our room and sure enough it was a smoking room. so we went and changed rooms. the bathroom ...

  When we checked in I asked for non smoking. We went to our room and sure enough it was a smoking room. So we went and changed rooms. The bathroom was not clean. It had a used bar of soap with a hair on it still in the shower. The shower had a half used bottle of shampoo sitting on the edge. There was a high school group staying there also. They sat in the common area all night long talking and were extremely loud!! To top that off a dog barked all night. We could not wait to get home to get a good nights sleep.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
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• No Problems Here

  Submitted on: 08/08/2008

  Got a great package deal with a rental car. it was quite a bargain. wireless always worked. room was fine. breakfast was free and great if you want something quick ...

  Got a great package deal with a rental car. It was quite a bargain. Wireless always worked. Room was fine. Breakfast was free and great if you want something quick like juice and a muffin. Had a minor problem with my phone, but the staff worked to correct it. Chico's, the Mexican place next door, is really good - and fast. The road construction nearby made it tricky to get back from Texas Tech. But I figured it out. Don't expect the Plaza or Waldorf, but this was the right place for me. I stayed an entire week - nothing to really complain about.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • KidFriendliness
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• Not Quite Up to the Price

  Submitted on: 08/06/2006

  Renovated hotel, still has some maintenance problems like clogged sinks and such making it not quite worth the price...

  Renovated Hotel, still has some maintenance problems like clogged sinks and such making it not quite worth the price...

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• not for wheelchair people

  Submitted on: 05/17/2006

  This hotel is not wheelchair accessible unless you like a room in front of the pool ! too much nosie. the indoor room was not roomy for a wheelchair you can ...

  this hotel is not wheelchair accessible unless you like a room in front of the pool ! too much nosie. the indoor room was not roomy for a wheelchair you can only get thru the door of the room. other than that our stay was okey.

  • Room Quality
  • Staff And Service
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• Good but not great

  Submitted on: 05/13/2006

  Location is convenient to texas tech. the breakfast menu is nice but dinner choices require a car. there is a mexican restaurant next door but it's unlikely you would ...

  Location is convenient to Texas Tech. The breakfast menu is nice but dinner choices require a car. There is a Mexican restaurant next door but it's unlikely you would want to eat there more than once. A map of Lubbock would help. The beds are the biggest liability with poor lumbar support. Towels and linens are adequate and cleanliness is good. Ongoing road construction in front of the hotel is a slight inconvenience. Recommend the hotel only if you can get a good night sleep on any mattress. No problems with noise at this hotel.

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