Reviews

• Weekend from hell

  Submitted on: 08/30/2009

  The hotel parking is horrible, you have to unload your packages then drive your car to a rat hole parking garage. they cover the cost but i still wouldn't ...

  The hotel parking is horrible, you have to unload your packages then drive your car to a rat hole parking garage. They cover the cost but I still wouldn't leave my car there. The standard rooms are 300 sq ft and the bathroom is so small, the carpet is dirty and the wallpaper is old.. The pool had a thin layer of oil. It was disqusting. To upgrade to a suite was another $110 double the price of a standard room. The only good thing was the service, they were very polite. If I could give you any advice it would be to go to canada because all the hotels and food on the new york side sucks.... Oh and none of the new york hotels have a view of the falls.....Go to canada , if you cann't then don't waste your money.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• Low Quality Inn

  Submitted on: 08/29/2009

  After our recent stay, my husband and i dubbed the hotel the "low quality inn". why? 1) there was garbage (wadded up paper, old pen, toy ...

  After our recent stay, my husband and I dubbed the hotel the "Low Quality Inn". Why? 1) There was garbage (wadded up paper, old pen, toy ball) under one of the beds. 2) I found a short, curly black hair on the bathroom floor. Yuck!! 3) Stains in the tub & shower. There appeared to be a new wing under construction, and maybe the rest of the rooms will receive a freshening up as well. The front desk staff was very professional and polite. The concierge was friendly & helpful. The restaurant staff (breakfast buffet/person) was not so great. The hostess & server/table bussers were dressed for yoga class, not for work and seemed to be put out rather than pleasant. All in all I give it a C-.

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• Excellent service from the ENTIRE STAFF, beginning to departure.

  Submitted on: 07/27/2009

  Your hotel was extremely clean, and net our every need. my grandchildren were accomidated as if they were the paying guest. your entire staff is friendly, courteous, and knowledgable for ...

  Your Hotel was extremely clean, and net our every need. My grandchildren were accomidated as if they were the paying guest. Your ENTIRE Staff is friendly, courteous, and knowledgable for any questions with the RIGHT answers immediately. The front desk, restaurant, room serivce and ammenities are of the highest quality. Enjoyed our stay, the location makes it great to see everything without moving our vehicle, food was excellent and very reasonable. Thank You for everything, a great stay....Quanity is not the answere, you are the "QUALITY" you showed if everything in your hotel. Recommended to all, diversity was very evident, but I enjoyed every moment with others from everywhere. Everyone appeared Happy, ...again Thank You for my wife and grandchildren.....

  • Activities
  • Bed Comfort
  • BusinessCenter
  • Cleanliness
  • Dining
  • FitnessFacility
  • Location
  • MeetingRooms
  • Pool
  • Room Quality
  • Security Safety
  • Spa
  • Staff And Service
  • Value For Money
  • KidFriendliness
  • HandicapAccessibility
  • PetFriendliness
  +Click to Show Review
  -Click to Hide Review
• Great location

  Submitted on: 04/27/2009

  Located within walking distance to the falls. the room was larger than some hotels. clean and inviting. staff friendly. easy parking.

  Located within walking distance to the falls. The room was larger than some hotels. Clean and inviting. Staff friendly. Easy parking.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Activities
  • KidFriendliness
  +Click to Show Review
  -Click to Hide Review
• Adequate hotel

  Submitted on: 07/10/2008

  The hotel was very convenient to attractions but the parking was terrible.........just a handful of spaces for 200+ rooms..........you had to park down the street. only 2 handicapped ...

  The hotel was very convenient to attractions but the parking was terrible.........just a handful of spaces for 200+ rooms..........you had to park down the street. Only 2 handicapped spaces were available close to the door. The staff was friendly enough but actually we saw very few staff members. I would recommend the hotel to others, only if I could let them know about the parking situation.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • HandicapAccessibility
  +Click to Show Review
  -Click to Hide Review

• 1 - 5
• 6 - 10
• 11 - 14