Reviews

• Not quite reaching Crowne Plaza Standards

  Submitted on: 03/23/2009

  The quality of the rooms and facilities are good. the staff is friendly and courteous. obviously, in-hotel restaurants are overpriced and i expect that. but, if they are going ...

  The quality of the rooms and facilities are good. The staff is friendly and courteous. Obviously, in-hotel restaurants are overpriced and I expect that. But, if they are going to charge high prices, then they can at least have decent food and more than 4 entrees offered. The bar is even worse, you cannot even taste any alcohol in your drinks, pitiful. If you are one of those who stays at a hotel and doesn't use the bar or restaurant, then this is a good place to stay.

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• Extreme comfort & excellent service

  Submitted on: 05/29/2008

  All staff (reception, restaurant, engineering) were courteous, professional & very responsive, whether it was a problem in our suite or getting directions to an event. our 10th level suite came with ...

  ALL staff (reception, restaurant, engineering) were courteous, professional & very responsive, whether it was a problem in our suite or getting directions to an event. Our 10th level suite came with free breakfast - sweet!! Despite a noisy atrium, our suite was quiet. The setup of the fridge, microwave & bar sink was very convenient, and all of the rooms were spacious. The bed was so comfortable that we rated it better than our own - that's saying something! Didn't even need the sleep therapy provided. The top cover was so heavy we had to remove it - bet it's great in winter! Many, many pillows are provided, which my husband loved. We ate one dinner and two breakfasts in the hotel restaurant - delicious, very flavorable, generous portions. The only negative was a dampness in the bedroom. A hotel engineer explained that extremely high humidity penetrates the (old) windows. We offset it with colder A/C, which worked well as we prefer sleeping in cooler temps. No dampness in the living area. There were young (pre-teen) ball teams staying at the hotel, with no obvious adult supervision. The staff handled the many annoyances quickly & quietly; Security worked HARD those three days! Even restaurant staff monitored the lobby & walkways above, reporting mischief to Security. Kudos to anyone willing to work in such conditions, and to do such an excellent job! This hotel earns its high ratings!

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• Every Time

  Submitted on: 05/23/2008

  I stay here every time i come to dallas for medical appointments which is usually two or three times a year. they always accomidate me and my family.

  I stay here every time I come to Dallas for medical appointments which is usually two or three times a year. They always accomidate me and my family.

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• Comfortable, Excellent Amenities, Well-Managed

  Submitted on: 02/24/2008

  I have stayed at the crowne plaza at park central dallas several times over the past two years. i find the level of service and cleanliness consistently high. it is ...

  I have stayed at the Crowne Plaza at Park Central Dallas several times over the past two years. I find the level of service and cleanliness consistently high. It is a comfortable "home away from home." The breakfast at the restaurant is excellent, with good buffet choices. The staff is attentive, courteous, and professional. The Internet service (complimentary with stay) works!
  
  I'll stay there again, until they give me a reason not to.
  

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• one of the worst hotels

  Submitted on: 11/11/2007

  I travel for business about 60 to 90 days a year. the has top be the worst hotel i have ever stayed in. the room were a bit run down ...

  I travel for business about 60 to 90 days a year. The has top be the worst hotel I have ever stayed in. the room were a bit run down for the price and not as clean as you
  would expect. I would NOT recommend this hotel for any business traveler. The staff was unhelpful and unfriendly. I will never make the mistake of staying at a crown plaza again.

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