Reviews

• Never Again

  Submitted on: 04/15/2009

  We were charge 150.00 extra for a wine spill , housekeeper claims we did. we do not even drink. contacted our discover card of utah they reverse charge and put ...

  We were charge 150.00 extra for a wine spill , housekeeper claims we did. We do not even drink. Contacted our Discover Card of Utah they reverse charge and put it back on again!! We told manager we were there for the marathon , left at 5:55am and did not drink in that room but he insist his housekeeper is correct. I insist someone , housekeeper or someone else was in that room after we left and spilled what ever it was that housekeeper claims and is now making us pay. Will never stay at this or any other Hilton Family Hotels AGAIN!!!

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• Least nice Doubltree I've stayed in...plus fees.

  Submitted on: 03/06/2009

  This is definately a low end property for doubletree. the online company put me in a smoking room, so i asked the desk if there was a nonsmoking room availalble. ...

  This is definately a low end property for Doubletree. The online company put me in a smoking room, so I asked the desk if there was a nonsmoking room availalble. Yes, but there was a fee of $. When I checked out, I realized it was actually $ a night. Yikes.

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• Wonderful

  Submitted on: 10/31/2008

  My husband and i traveled to dallas for a cowboys game. we were not familiar with the area and were unsure of where to stay. we chose the doubletree because ...

  My husband and I traveled to Dallas for a Cowboys game. We were not familiar with the area and were unsure of where to stay. We chose the Doubletree because the cost wasn't too terribly high. We have experienced in past, paying high cost for hotels and not getting what you paid for. So we decided to not spend as much on accomodations and we were thoroughly impressed! The staff was courteous and friendly. Our check in and out was faster than any other hotel I've stayed. The room was larger than expected. The bathroom was gigantic compared to other places. The bed was comfortable and clean. They have a fitness room that we didn't use and an outdoor pool that looked great. It was not warm enough to use at the time we stayed. It looked as if it was taken care of, however. The location was great to visit downtown as well as travel to the stadium or the Galleria for shopping. Definitely need a rental car, however. We weren't prepared for how spread out Dallas is and was happy we made that choice. We'd definitely stay at this hotel again and consider Doubletree Hotels in other cities.

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• Great trip to Dallas

  Submitted on: 08/22/2008

  The doubletree is an outstanding motel for the price. at less than $100 per night, it's a fanatastic find. i was given a corner room that had a small ...

  The Doubletree is an outstanding motel for the price. At less than $100 per night, it's a fanatastic find. I was given a corner room that had a small balcony and an incredible view of the Dallas skyline at night. The hotel and the room itself were very clean and very well maintained. For me, the bed is everything in a motel room and this was easily one of the most comfortable beds I've slept in at a motel in a long time. The staff was very friendly and efficient. The only problem I encountered during this trip, was that when I ordered room service, it wasn't clear if the gratuity was included in the bill already or if more was expected. The room service guide suggested that it was, but the bill had a line to add a gratuity. To be on the safe side, especially if the service is good, go ahead and give the server the tip you ordinarily would. To sum up, I would definitely stay at this motel again the next time I'm in the Dallas area.

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• Very pleased

  Submitted on: 11/05/2007

  This hotel is located near quite a few others in the downtown dallas area. we called before arrival to make sure a late arrival was acceptable and we were told ...

  This hotel is located near quite a few others in the downtown Dallas area. We called before arrival to make sure a late arrival was acceptable and we were told we could check in until midnight. Upon arrival, the staff was very friendly and the room was clean. The room was not huge, but was sufficient for our stay. The hotel dining was very good; better than I have come to expect from hotel dining (it was even reasonably priced for hotel dining). The bed was EXCELLENT, very comfortable with lots of pillows and comfy sheets. The bathroom was a bit small but with nice hot water and good water pressure in the shower (and a nice adjustable shower head). The cookies we received upon arrival were very tasty. Overall, I was very pleased with this hotel and would definitely stay again. Don't believe all those super picky people out there. If you want a comfortable hotel at a reasonable price, this is a good choice.

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