Reviews

• Family vacation

  Submitted on: 05/21/2009

  My family and i really enjoy this hotel,they gave us a wonderful rate and my kids didn't want to leave. the front desk clerk was nice although they ...

  My family and I really enjoy this hotel,they gave us a wonderful rate and my kids didn't want to leave. The front desk clerk was nice although they were clueless about the city, I can't complain I now own a g.p.s! I would defintly go back to Extended Stay America Hotel. In fact, i just made reservation for my parent to stay at the same hotel.

  • Room Quality
  • Bed Comfort
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Activities
  • KidFriendliness
  • Staff And Service
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• Horrible Experience! FLEAS!

  Submitted on: 06/11/2008

  I had a horrible experience at this hotel! first, yes, as the other reviews have commented, if you ask for a "non-smoking room" don't expect much. it still ...

  I had a horrible experience at this hotel! First, yes, as the other reviews have commented, if you ask for a "non-smoking room" don't expect much. It still smells like a smoker has been living there for 20 years! The hallways smell this way as well. As far as the cleanliness of the room, I would have to give them a big fat F! First, the dishes in the kitchen were dirty (even though they were put away)--I actually picked up a glass and it had dirty remnants of some kind of brown/black drink in the bottom of the glass. MOST DISGUSTING WAS THE FACT THAT MY ROOM WAS INFESTATED WITH FLEAS! YES, FLEAS! The minute I stepped on the carpet, at least 5 or 6 fleas would jump on me and bite my legs and feet. When I told the front desk about this, they were not very helpful. I had to get a refund and move into another hotel in the middle of the night! I would never stay here again, even if the prices are a bit lower. It's not worth it!

  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • Room Quality
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