Reviews

• vERY NICE STAY

  Submitted on: 06/30/2009

  My wife was plieased with the accomodations i booked for her at the best western university inn in ithaca, ny. lord knows she is hard to please. thanks best western!!!!!!!!!!!!!!

  My WIFE was plieased with the accomodations I booked for her at the Best Western University Inn in Ithaca, NY. Lord knows she is hard to please. Thanks Best Western!!!!!!!!!!!!!!

  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
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• Fantastic Rooms

  Submitted on: 06/24/2008

  This is one of the better best western hotels we have ever been to. we have stayed in several rooms over the years since our son has moved to ithaca. ...

  This is one of the better Best Western hotels we have ever been to. We have stayed in several rooms over the years since our son has moved to Ithaca. We enjoy out viisit each & every time. We have had the room with the Jacuzzi & also the room with the Fireplace. They offer so much more then your run of the mill best Western.

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• Sink plugged up, had to plunge it ourselves, management not apologetic

  Submitted on: 10/17/2007

  After driving for 6 hours, we arrived around 11:30 pm, unpacked, and then found the bathroom sink completely plugged up. we asked for another room, but none was available ...

  After driving for 6 hours, we arrived around 11:30 pm, unpacked, and then found the bathroom sink completely plugged up. We asked for another room, but none was available nearby and we really didn't feel like packing up and moving after midnight. We had to walk to the main desk to get a plunger, since there was only one person on duty. We discovered the sink was clogged up with huge amounts of hair and filth. After about half an hour of plunging, we got it to drain slightly.
  
  The sheets on the beds were very wrinkled and we wondered if they had been washed. One still had a stain on it.
  
  When I spoke to the manager the next day, she did not seem terribly concerned or apologetic. After negotiating, we got her to take $30 off our 4-day stay. Really not good compensation for the terrible night before.
  
  Some days, we did not receive enough towels.
  
  

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
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• nice

  Submitted on: 05/01/2007

  The room was small people should be more ...

  the room was small people should be more informative

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