Reviews

• Could at least clean the room

  Submitted on: 02/26/2009

  I got there and then realized there were old shampoo bottles in the shower and old coffee had been left in the mini coffee pot along with the used filter. ...

  I got there and then realized there were old shampoo bottles in the shower and old coffee had been left in the mini coffee pot along with the used filter. I had been there a few hours and was settling down for the night so instead of asking for a different room I simply slept on top of the covers because the sheets didn't smell right. I was only going to be there for one night anyway. Don't waste your money.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
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• Great Experience

  Submitted on: 11/14/2008

  The front desk staff was great. we got there early and were expeciting to wait in the lobby but they got us right into our room. the beds are so ...

  The front desk staff was great. We got there early and were expeciting to wait in the lobby but they got us right into our room. The beds are so comfortable. Housekeeping was great and gave us the stuff that we forgot to pack before we left. It is located close to the saratoga race track for about 1/2 the price you would pay to stay in saratoga. I will be going back there for years to come. They also have a great outdoor pool that my kids loved to go in every chance they got.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • FitnessFacility
  • Pool
  • Activities
  • KidFriendliness
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• Needs Improvement

  Submitted on: 10/05/2006

  Stayed 4 nites, mattress poor in both rooms we used, rolled to the middle. it would seem essential that mattress replaced if necessary.hotel is undergoing renovations.mattresses must be # ...

  Stayed 4 nites, Mattress poor in both rooms we used, rolled to the middle. It would seem essential that mattress replaced if necessary.Hotel is undergoing renovations.Mattresses must be #1. Breakfast Items limited not restocked as necessary. Room was clean. Staff at desk not friendly. No elevator to accomodate Seniors. Reluctance to assign rooms on 1st floor if not totally handicapped. Have stayed here before as relatives in area and nothing has changed.

  • Room Quality
  • Staff And Service
  • Dining
  • Activities
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• you get what you pay for

  Submitted on: 08/09/2006

  Phone rings forever, messed up reservation with smoking room, hair in the tub, not vaccumed.

  Phone rings forever, messed up reservation with smoking room, hair in the tub, not vaccumed.

  • Room Quality
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