Reviews

• Mediocre Stay

  Submitted on: 10/20/2009

  I was traveling with 3 older teens...serious students...on a college tour. we stayed at severel hotels in several cities. the embassy suites in memphis placed us in an ...

  I was traveling with 3 older teens...serious students...on a college tour. We stayed at severel hotels in several cities. The Embassy Suites in Memphis placed us in an odd room, behind a wall off of the breakfast area. Our room was very plain, with 2 lamps burned out. We arrived just after 10 pm and were informed that not only was room service no longer available, there were no snack machines available for vending, as well. I had to load everyone up again and go in search of food. The desk clerk was not very friendly and made no attempt to suggest any alternatives or even places nearby. In addition, upon entry to the hotel, the entrance doors and foyer area were cigarette smoke-filled by business guests and 2 employees on break. Would not stay here again since our price would have enabled us to stay in a FULL service hotel.

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• Overcharging for Room Numerous times

  Submitted on: 08/05/2009

  Don't use a debit card at this hotel. the clerks/managers will add to it and then argue about the charge. i paid for two nights in advance, then ...

  Don't use a debit card at this hotel. The clerks/managers will add to it and then argue about the charge. I paid for two nights in advance, then after I checked out, charges were added to my bill. They told me I had only paid for one day. Then they said they would take it off. Instead, they added another day. After four days, I still have a charge on my account that is extra.

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• GREAT PLACE TO STAY!!!!! WILL BE BACK!!!!

  Submitted on: 02/01/2009

  We had tickets for the ac/dc concert , and booked a room at the embassy after the show, it is a great place to stay, and we will be back! ...

  We had tickets for the AC/Dc concert , and booked a room at the Embassy after the show, it is a GREAT place to stay, and we will be back! We love eveything about it! They serve complimenitary drinks for a couple of hours every night and a complimenitary breakfast "made to order" every morning! They have a wonderful atmosphere , with an atrium in the middle of the down stairs section of the hotel, it has water flowing through it with a water fall, fish and ducks! Truely a wonderful stay!!!!!!!!! Would recomend to anyone! And the Staff was the nicest I've ever seen! Did not come across one rude person working there! Most comfortable bed and pillows !!!!!!!! TWO THUMBS UP!!!!!!!!! GREAT PLACE TO STAY!!!!!!!!!!!!!!

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• Weekend at Memphis Embassy Suites

  Submitted on: 11/13/2008

  Overall a very good stay. the breakfast buffet is not as broad a selection or as good as it was a few years ago. i was disappointed to discover that ...

  Overall a very good stay. The breakfast buffet is not as broad a selection or as good as it was a few years ago. I was disappointed to discover that I had to pay an additional $9.95 for internet access. That is something that should be included in the room price when the advertising states ""wireless internet available"" and does not mention an additional charge.

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• Not what you expect from Embassy Suites.

  Submitted on: 09/08/2008

  Had to call the front desk to have the maids clean the room! the feather bed on the mattress was old and feathers were coming out. the ladies cooking breakfast ...

  Had to call the front desk to have the maids clean the room! The feather bed on the mattress was old and feathers were coming out. The ladies cooking breakfast were rude and seem to expect tips. Not the kind of service you expect for the money you pay.

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