Reviews

• Cold water

  Submitted on: 10/12/2009

  The hotel was clean, quiet, in a good location, with good staff. however, there was not hot water - only luke warm water. which i didn't mind in the evening ...

  The hotel was clean, quiet, in a good location, with good staff. However, there was not hot water - only luke warm water. Which I didn't mind in the evening b/c I thought it was temporary, but did mind in the morning when I had to take a cold shower. The bath tub was clogged in about 2 minutes into the shower, and within another 2 minutes the lukewarm water turned just simply cold.

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• Amazing location

  Submitted on: 08/31/2009

  I travel frequently and have never experienced such a wonderful staff all across the board. even the bathroom attendant was helpful in directing me to the trail around the lake. ...

  I travel frequently and have never experienced such a wonderful staff all across the board. Even the bathroom attendant was helpful in directing me to the trail around the lake. The hotel is right off the trail, it was so nice to walk around the lake in the evenings. The entertainment in the bar was perfect and so is the view of the city and the lake from the bar. Did not try food at the bar, but the breakfast buffet was awesome! Cook to order omelette's!!

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• hidden cost!!

  Submitted on: 05/19/2009

  First when i asked if we could have a room over looking the river they told us it was a $30 upgrade for a room with a river view. then ...

  first when i asked if we could have a room over looking the river they told us it was a $30 upgrade for a room with a river view. then they told us they needed a credit card to put the $12 parking charge on. i told them it would be nice to have all the information on cost before choosing a hotel. we were told that was not the hyatt regency's responsibility, but the online travel websites. the room was very small, however the bed was awesome. sleep very well, but the room was way over priced

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• Horrible staff @ Hyatt

  Submitted on: 04/09/2009

  I booked a double room earlier that day and had confirmed it upon arriving at the hotel, but my room had already been given away and all the staff offered ...

  I booked a double room earlier that day and had confirmed it upon arriving at the hotel, but my room had already been given away and all the staff offered was a "roll-away bed" and to give complimentary valet parking.

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• Price is mainly for the location

  Submitted on: 02/16/2009

  The hotel was nice, loved the atrium, customer service, and the view. bed was not comfortable, and there wasn't anything too special about the room. restaraunt had a very ...

  The hotel was nice, loved the atrium, customer service, and the view. Bed was not comfortable, and there wasn't anything too special about the room. Restaraunt had a very limited menu, but the food we got was fantastic. I expected a little more out of the room for the price, but you are truly paying for location, location, location! River view is beautiful, but none of the rooms have balconies!

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