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Northcross Suites Austin NW

Northcross Suites Austin NW

Northcross Suites Austin NW
7685 Northcross Drive
Austin, TX US 78757 Map It
Austin

Reviews

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  • Pick Your Own Poison

    08/05/2009

    This place is basically an old apartment complex with basic motel service. the major issue is that there are some weird, angry people who live there (some are hotel ...

    This place is basically an old apartment complex with basic motel service. The major issue is that there are some weird, angry people who live there (some are hotel guests, some are not). This is the 1st place in our 20 years of travel that we got complaints being walking too loud in our 2nd floor bedroom. Go figure. We got 3 complaints in 2 nights (plus one when we drag our baggages to our 2nd floor room, where there is no elevator). The toilet overflows, dirty water ran all the way to 1st floor. etc. The way this place is designed is somewhat silly too. Each first floor unit has 4 (yes) air conditioners in front. So either you deal with 4 air conditioners rambling all the time in front of your first floor room, or you must walk with your wings flipping all the time on the 2nd floor so the angry people downstairs won't bang on your doors every night. The only good things are: Nice swimming pool, convenient location, free hot breakfast. IMHO ExtendedStay is a much nicer place at 30% cheaper.

  • Wonderful Suites

    07/22/2008

    I've been staying at this hotel now for almost 8 years under different names. the current management has done a nice job of cleaning the place back up and ...

    I've been staying at this hotel now for almost 8 years under different names. The current management has done a nice job of cleaning the place back up and bringing everything back up to the standards of when i first started going. It is a first quality suite, very quiet area, and the service was excellent. My only complaint about the room was they use to keep a 4th pillow and a spare blanket in the closet, and we had to call the desk for one. But they were brought right up to us. I love that they've gone to wireless interenet and obviously done a good bit of maintainence over the last year. My only other complaint was that they ran out of cookies both nights before we got any. :( I use to love grabbing some fresh made cookies before bed, but didn't happen this time.

  • Great Staff

    02/27/2008

    My friends and i were looking for a great get away and this was the perfect hotel. they have large rooms with plenty of space and the greatest staff we' ...

    My friends and I were looking for a great get away and this was the perfect hotel. They have large rooms with plenty of space and the greatest staff we've ever encounted. Staying here again is a must!!

  • Pretty safe and

    10/25/2006

    Really could be a great place to stay- we loved the layout of the rooms, a living area and bedroom, but we did notice it was dirty (marks on the ...

    Really could be a great place to stay- we loved the layout of the rooms, a living area and bedroom, but we did notice it was dirty (marks on the walls & doors, wrappers behind the toilet & by fridge). The headboards weren't bolted to the wall and kept coming down when you sat on the bed. Just needs a good scrubbing & a little fixing up. Should be a little cheaper though in my opinion.

  • decline in quality

    04/19/2006

    I've stayed at this motel several times before when it was the northpark executive suites, and thought quality was high in all respects. under the new management, quality seems ...

    I've stayed at this motel several times before when it was the Northpark Executive Suites, and thought quality was high in all respects. Under the new management, quality seems to have declined considerably. Our room seemed dingy, and management failed to repair or replace a broken bedside lamp despite our request. The pool was closed, with no indication of why or when it would be opened. The desk clerks seemed slow and uninterested in customer service. Overall, this was a large decline in quality from our previous stays here.

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