Reviews

• Nothing Special

  Submitted on: 08/15/2009

  I have stayed at this hotel a number of times and they are making some renovations which will improve it's look and age related deficiencies. it is okay but ...

  I have stayed at this hotel a number of times and they are making some renovations which will improve it's look and age related deficiencies. It is okay but this time I was angered by the fact that when I book with online travel website it stated that we would receive a free continental breakfast and when I attempted to get breakfast they stated that they had no record. Bummer. Disappointing. Take your online travel website paperwork with you or call and confirm so this doesn't happen to you.

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• Good for price

  Submitted on: 11/13/2008

  Decent hotel for price; currently in renovation, so room service is from applebee's next door.

  Decent hotel for price; currently in renovation, so room service is from applebee's next door.

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• worst hotel experience

  Submitted on: 06/07/2008

  At 2 30 am we were awakend by a party in the room next door there was loud music playing smokign even though its a non smoking hotel and people ...

  At 2 30 am we were awakend by a party in the room next door there was loud music playing smokign even though its a non smoking hotel and people coming in and out. After 3 calls to the front desk nothing was done and they said the only choice we had was to pack aup and switch rooms at 3 am. so we went to the new room and it was a cheaper room and it was 2 double beds when previously we had a king size bed. So once again we change our rooms by this time its allready 3 30 am. so by 4 am we finally got to a room where we can sleep. from managment down this hotel is the worst pplace i have ever stayed. because people were partying at 3 am we had to get up pack up and move our room. I would defenitly nto recommend this hotel to anyone.

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• It has its moments....

  Submitted on: 11/26/2007

  I have been staying at the sih for 1-2 nights every week for the last 8 months now on business, and the last review was a bit harsh. there ...

  I have been staying at the SIH for 1-2 nights every week for the last 8 months now on business, and the last review was a bit harsh. There are exactly 3 places to stay on SI w\\o going over one of the bridges into NJ, so the location is great, and its about half the price of the other two. The staff is very friendly once you get to know them, but they are a bit short-handed at times, but as long as your patient they have honored every request i have ever made in 8 months.
  
  I have stayed on every floor (1-9) and internet is spotty on floors 2,3,4,5, as servers are in the lobby and then even #'ered floors going up, and the server on 4 acts up. So if you need wireless internet just ask for first floor or 6 & above, they are always ver accomodating.
  
  The room was clean 98% of the time, although one of my 40 or so stays there was a major problem (but a new room was given that week w\\o question and it was the only week i ever had a problem).
  
  Room service \\ in-room ammenities are about on par for everywhere else (a little pricey but same everywhere) although the food is hit or miss, some nights its great others not-so good.
  
  also important to know that some nights visiting college sports teams occupy entire floors, just ask if there is one in town and don't stay on that floor. I made the mistake of rooming next to a men's college basketball team one week, and didnt get any sleep, otherwise never a problem.
  
  So for the money it can't be beat, No frills, but for business it was (and still is) perfect for me.

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• My stay at the Staten Island Hotel was awful

  Submitted on: 11/20/2007

  I wanted to alert your readers about the recent stay i had with friends at the staten island hotel in staten island, ny. to say the least, it was the ...

  I wanted to alert your readers about the recent stay I had with friends at the Staten Island hotel in Staten Island, NY. To say the least, it was the worst hotel stay I?ve had in my many years of travel. I stayed with my friend, her mom and my 5-year old,.AT 2:00 AM on Saturday night, we heard the blasting of a TV in the adjoining room and called the hotel?s front desk. THey could not get anyone to open the door. THey told us we could change to a different room. (At that time we had four people in our room , including my 5-year old sleeping daughter and an elderly woman with a torn knee muscle-- with a total of 8 pieces of luggage between us, that meant moving all of that at 2:30 am??we were not up to accepting that offer at that hour of the night. The TV blasted on and off throughout the night, and more than once I rose from my bed to bang on the adjoining door in an attempt to stop the noise. The TV got louder and lower periodically throughout the early morning hours, continuing though 10 AM. At that point I called the front desk and I told them what had occurred. I was told that the manager would call me back?I never got that call?I went to the front desk only to be told no manager was on duty. What followed was a nightmare of rude calls, correspondence, and then the last call from another manager offering an apology, stating that it was good we did not accept an offer to change rooms, as that was the weekend of NYC MARATHOn and they were booked. In the end, I did a charge back on my credit. Stay away!

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