Reviews

• A Good One

  Submitted on: 04/14/2009

  We've stayed at the hawthorn 3 times during 2008/2009 with good success. the rooms have plenty of room. have stayed in the non-smoking, 2 queen, rooms. beds ...

  We've stayed at the Hawthorn 3 times during 2008/2009 with good success. The rooms have plenty of room. Have stayed in the non-smoking, 2 Queen, rooms. Beds are comfortable, rooms clean. Excellent breakfast on-site.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • KidFriendliness
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• Accomodations

  Submitted on: 04/13/2008

  We had a room with a king size bed and a pull out sofa bed. i know sofa beds are not the greatest but this one was abominable. the mattress ...

  We had a room with a king size bed and a pull out sofa bed. I know sofa beds are not the greatest but this one was abominable. The mattress was nasty and fel through at the foot. My son is 6'2" and was very uncomfortable.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • KidFriendliness
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• 3 rooms later

  Submitted on: 02/16/2008

  Upon check in to this hotel we were given a room that shared a wall with a common area of the hotel where breakfast is served and in general where ...

  Upon check in to this hotel we were given a room that shared a wall with a common area of the hotel where breakfast is served and in general where people would gather. Traveling with an infant who naps and not knowing the thickness of the walls I thought it best to avoid this room. The second room we got did not have a functioning deadbolt. The third room we decided would just have to do, despite the running toilet. The luggage cart we'd been rolling around was on it's last leg, literally with four flat tires.
  
  When you walk into the two room suite it feels like you're in a big box. The first room is the living room and has no windows and small hotel quality furniture. The second room is the bedroom and contains the AC unit. We had ours set at 68. The unit would run for 45 minutes making it freezing in the room, and then not run at all making it uncomfortably warm. I guess the 68 is just an average. Our friends experienced this in their room as well.
  
  Midstay our key card stopped working. The desk clerk reprogrammed it for me no questions asked, no proof of who I was. I could not believe it. Just handed me a key for a room I said I stayed in. A big security mishap in my opinion. Especially since our door latch is hanging on by one screw.
  
  Positives of the hotel.... the breakfast buffet was really nice. The wireless internet is really nice. The location is also nice. Maybe if you're not traveling with an infant you might find this hotel acceptable but I know I wouldn't stay here again.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • KidFriendliness
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• Air conditioners have knobs removed

  Submitted on: 09/05/2007

  When i checked in i was not told that the air conditioning knobs were removed and that you had to use the thermostat. the front desk clerks consisted of students ...

  When I checked in I was not told that the air conditioning knobs were removed and that you had to use the thermostat. The front desk clerks consisted of students more interested in studying and socializing than helpint the guests. I found no toilet paper in my room. The phone did not work. When I asked for help for a rental car I was given a card to a number no longer available. Unless your an Aggie fan I would avoid this motel. It is not worth it.

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