Reviews

• Worst Hotel in Tyler

  Submitted on: 04/08/2009

  This is the worst hotel in tyler. the hotel staff were the only thing that was good about this hotel. we checked in and received all the information on the ...

  This is the worst Hotel in Tyler. The Hotel staff were the only thing that was good about this hotel. We checked in and received all the information on the package that we bought (which was way over priced). We got to the room and settled in, the rooms are run down and are showing their age. Bathrooms were not clean, the walls and floor have stains, and I was scared to use the kitchen. We called to order our pizza that was part of the package and the pizza company did not want to honor the coupon that we had been given. At one point there was a 3 way phone argument between the pizza company, hotel manager, and myself on different phones. After about 30 minutes on the phone the pizza company finally took our order and delivered the pizza's. The furniture in the den area is old and very uncomfortable so don't plan on spend time enjoying watching TV also there is not a TV in the master bedroom. My opinion is to check out the other Hotels in the area.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Activities
  • KidFriendliness
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• Reunion vacation

  Submitted on: 05/04/2007

  Room was clean and had very nice full size appliances in kitchenette. bed was too small. bath sink and tub did not drain. no anti slip mat in bathtub. very ...

  Room was clean and had very nice full size appliances in kitchenette. Bed was too small. Bath sink and tub did not drain. No anti slip mat in bathtub. Very friendly service and quick response to issues. Would stay here again.

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