Reviews

• first time visit

  Submitted on: 08/23/2009

  The location was great. staff are very friendly and the doorman are funny. overall everything was great. would stay again.

  the location was great. staff are very friendly and the doorman are funny. overall everything was great. would stay again.

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• Great Hotel

  Submitted on: 04/05/2009

  The staff was extremely pleasant and very knowledgable about the city. i can't wait to come back here!

  The staff was extremely pleasant and very knowledgable about the city. I can't wait to come back here!

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• GREAT HOTEL

  Submitted on: 01/29/2009

  Hotel staff was very friendly and helpfull. room was spacious and ver clean. will stay there again.

  HOTEL STAFF WAS VERY FRIENDLY AND HELPFULL. ROOM WAS SPACIOUS AND VER CLEAN. wILL STAY THERE AGAIN.

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• Okay trip

  Submitted on: 03/21/2008

  Was in n.y. to celebrate daughter birthday and had requested high room and called desk staff 2 times prior to arrival to let them know this was a special ...

  Was in N.Y. to celebrate daughter birthday and had requested High room and called desk staff 2 times prior to arrival to let them know this was a special trip. My expectations were not met. Nothing special for birthday and on 7th of 21 floors. Was offered a room with cot or fold out couch, not a good option for 3 adults. The hotel locatioon was great. Close to everything. The hotel was nice but I was disappointed. Daughters had no problem with placement. If you have special request talk to the manager and dont leave request to staff. We loved N.Y. and overall the experience was good. (The manager did address my complaints after we left).

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• NYC center city hotel

  Submitted on: 09/20/2007

  The doorman promplly brought our luggage to the front desk nad returned to his post, i had to find him to tip him. our reservations were in order and our ...

  The doorman promplly brought our luggage to the front desk nad returned to his post, I had to find him to tip him. Our reservations were in order and our room available at noon. The room was spacious with a king bed.dresser/wardrobe, large bathroom with plenty of towels and a lounging tub. Bell service was informative and gave us good directions to our immediate destination.
  The location was central for our purposes, near shopping, Museum of Modern Art, theatre and restaurants. we were greeted each time we returned by at least 2 people.
  The only complaints were there was no TV remote in the room and we did not report it to management. One of 3 phones did not work and the maintainence staff appeared within 5 minutes of reporting the problem. The other is the high charges for a continental breakfast.

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