Reviews

• Double check your BILL

  Submitted on: 08/20/2008

  Made reservation under clc card. gave business name. upon arrival a copy was made of ""clc"". checked bill upon check out. after receiving amex bill additional $307.50 was applied. ...

  Made reservation under CLC card. Gave Business name. Upon arrival a copy was made of ""CLC"". Checked bill upon check out. After receiving AmEX bill additional $307.50 was applied. Was not given CLC rate. Holiday Inn refuses to adjust bill according to CLC guidelines. Said this was not their billing error????

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• Very nice -

  Submitted on: 06/11/2008

  I stayed here on business and enjoyed the hotel. as it happened, it was a muggy, very hot day - but the air conditioning inside was just right. there are swimming ...

  I stayed here on business and enjoyed the hotel. As it happened, it was a muggy, very hot day - but the air conditioning inside was just right. There are swimming pools indoors and outdoors - I didn't try the indoor one, although it looked fine. I went in the outdoor pool, and it was quite nice. I ordered a sandwich from room service at around 3 in the afternoon. At that hour, they probably don't have a lot of activity in the kitchen. So I wasn't surprised that it took a little while for the food to arrive - maybe 10 or 15 minutes at the most. What was surprising is that the chef delivered the food to my room himself, apologized profusely for the delay, and said my order was on the house - he wouldn't even accept a tip! Overall, great service, clean rooms, good price - I will definitely stay here again.

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• Great Hotel for the Money!

  Submitted on: 12/26/2007

  Great hotel / accomodations for the money. the hotel itself was very nice and the room was modern and clean. very friendly, helpful staff.

  Great hotel / accomodations for the money. The hotel itself was very nice and the room was modern and clean. Very friendly, helpful staff.

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• Great Hotel in Albany

  Submitted on: 09/09/2007

  I have read the reviews and i just had to respond to those guests. this hotel is great. it is very close to the saratoga area and you wont spend $* ...

  I have read the reviews and I just had to respond to those Guests. This Hotel is great. It is very close to the Saratoga Area and you wont spend $* dollars a night like you would in Saratoga. Check In was a blast. The staff at the Hotel is overly Friendly and you can tell that they love their jobs. The Food in the Restaurant is over the top. Service in the Restaurant was a tad slow but the staff made up for it. My rooms were clean and well stocked. We had 4 rooms with 3 or 4 people (families) in each room. If I needed something, Linda was there in a heart beat taking care of my families needs. The bed and Pillows in the room were basic pillows. Of course some people will have problems with them because they are not your own. If every hotel catered to each persons individual needs by providing pick up of your personal pillows and the mattress off your bed, they would be out of business. To make a long story short, Holiday Inn on Wolf Road, you did a great job during our stay and we will be back next year. Thank you for taking care of us. You remember the guests that were chasing the kids in the lobby all weekend long, that was us.

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• Depressing

  Submitted on: 08/12/2007

  I had an interior room, which meant no natural light or fresh air. i was also forced to use the hotel phone because the metal structure interferes with cell phone ...

  I had an interior room, which meant no natural light or fresh air. I was also forced to use the hotel phone because the metal structure interferes with cell phone coverage.

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