Reviews

• Dirty and falling apart

  Submitted on: 09/19/2009

  This place was a dump. large cobwebs in the corners of the room, the towel rack had been poorly repaired and the plastered walls showed bad signs of wear. the ...

  This place was a dump. Large cobwebs in the corners of the room, the towel rack had been poorly repaired and the plastered walls showed bad signs of wear. The room stunk of an attempt to cover up smoking smells... I would never, ever stay there again, regardless of the price.

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• N Austin Plaza Hotel and Suites

  Submitted on: 06/07/2009

  Hotel met all my expectations. was just as described. big pool, friendly staff, clean room, good parking. easy access to interstate. hotel desk staff gave great restaurant recommendations from pricey ...

  Hotel met all my expectations. Was just as described. Big pool, friendly staff, clean room, good parking. Easy access to interstate. Hotel desk staff gave great restaurant recommendations from pricey to budget and let me choose. They printed up maps for me for restaurants. I also witnessed desk staff deal with elderly guest who had become disoriented and fallen in parking lot. They were very professional, concerned about his well-being and followed through by sending personal representative to room to contact family. Would feel very safe here. Can't compliment the staff enough. Will definitely stay here again if I have the opportunity. I understand it is under relatively new management (6/09) and they are doing a great job.

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• Maybe with work...

  Submitted on: 12/31/2007

  This motel is undergoing renovations, but it really needs to work on the basics, like working heat/airconditioning and maid service. if you need a cheap, quick place to stay ...

  This motel is undergoing renovations, but it really needs to work on the basics, like working heat/airconditioning and maid service. If you need a cheap, quick place to stay for a night this might be ok, but if you want a place to relax and enjoy your visit, look elsewhere. It is very basic, with absolutely no food offered in the lobby. No continental breakfast or even a basket of apples. There is coffee if you can find cups and condiments. In the room the toilet paper holder was falling out of the wall. The maid forgot to leave toilet paper, and to clean the in-room coffee pot. If you want internet and a working heater you may not get a refrigerator and microwave, and vice versa. The hot water took about 3-5 minutes to heat up, so we had to turn it on well before we were ready to use it. The restaurant out in front is a bikini sports bar. Don't be fooled by the photos. In all, a very unpleasant stay, and we didn't want to pay a penalty to leave early and find another hotel.

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• The Real Truth.

  Submitted on: 08/25/2007

  Ok the hotel is not really a hotel its mostly a motel since it only goes up to the 2nd floor. at first we thought it was going to be ...

  Ok the hotel is not really a hotel its mostly a motel since it only goes up to the 2nd floor. At first we thought it was going to be a very nice hotel like a holiday inn but it wasn't. Don't let the pictures fool you but the hotel has really bad preparations inside. The bathrooms are small a size of a closet. The beds are fine with good prep but here is the truth when we got to our rooms at 124. The TV has really bad reception sometimes and will become blurry. You may find a Air conditioner with no knobs. Some outlets may be pulled out of the wall and if your really lucky you might find your room as a beat up apartment like a fight yard cause wehave some lamps that are out of place. If your looking for a hotel with free items like tooth brushes and a fridge to keep things chilled well you got the wrong place cause this hotel don't have any. The price may be good and from online offers but the stuff inside the rooms are very disappointing. The place is run by a small staff including front desks workers. business center is only one computer and a printer in the lobby and thats all. a 3 hexagon shape pool. a small room of excerise equipment. Trust me if you pick this place its best to stay here for only a night unless you don't care much about the quality then its your choice but i recommend not to go to this hotel.
  

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• Great Hotel Stay

  Submitted on: 07/18/2007

  We were in austin visiting family. we had no problems with this hotel. we got there well before check in time and they had no problem getting us into a ...

  We were in Austin visiting family. We had no problems with this hotel. We got there well before check in time and they had no problem getting us into a room. The a/c worked very well, there was an abundence of hot water and water pressure, the beds and pillows were very comfortable. The staff was very helpful and friendly. The pool area was great. It was helpful having a shallow section for my two year old to play in. The only complaints I have is the rules of the pool are not enforced. There were too many unsupervised kid in the pool and too many people drinking bottled beer. Next time we are in Austin with out a doubt we will stay there again.

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