Reviews

• No elevator

  Submitted on: 09/14/2009

  The room was outstanding!!! when you make a reservation request a room on the 1st floor or pack extra lite.my room was on the 2nd floor to my surprise ...

  The room was outstanding!!! When you make a reservation request a room on the 1st floor or pack extra lite.My room was on the 2nd floor to my surprise there was'nt a elevator in the hotel. If you have a lot of luggage,be prepaired to get plenty of exercise going up and down the stairs.The stairs are located at each end of the building. So if your room is located in the middle of the hall on the 2nd flooor you must contend with the stairs and a long walk to your room.

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• Its the little things that count.

  Submitted on: 02/24/2008

  1-reservation confirmed with the travel website using ae card.
  2-got to hotel they wanted our mc and had #'s, etc;except we don't have a mc. ...

  1-Reservation confirmed with the travel website using AE card.
  2-Got to hotel they wanted our MC and had #'s, etc;except we don't have a MC. Got that changed to our AE.???
  3-Maybe our fault but King/non-smoking not on 1st floor..no elevator; bad knees, but given a handicapped room instead with the king bed.
  4-Got to room; unpacked ;going to rest before going out; no remote for TV; back to the desk; maint. room locked so she had to take one from another room.
  5-Excellent breakfast.
  6-2nd night got back to room; key (card) would not work; back to the desk; had to be reactivated???
  7-Final morning; went to make coffee; no items to do so, and coffee pot was not cleaned from day before.
  8-The one thing that made these little things, little, were the actions of XXX, the w/e night desk clerk, she was kept quite busy with our and others little things that were not done right.
  And, she was very friendly without being robotic.

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