Reviews

• Surprise costs

  Submitted on: 04/14/2009

  Beautiful hotel with a great location and clean comfortable rooms! unfortunately there were hidden costs associated with my stay - parking ($*night on hotel grounds) and breakfast was not included. write- ...

  Beautiful hotel with a great location and clean comfortable rooms! Unfortunately there were hidden costs associated with my stay - parking ($*night ON hotel grounds) and breakfast was not included. Write-up made it seem as if it was included for hotel guests.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • Pool
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• Nice big rooms, nice redecorating but no elevator!

  Submitted on: 09/05/2008

  Labor day weekend my husband and 5 yr old child stayed in a king room with pullout couch. there was lots of room to spread out, the room had a ...

  Labor day weekend my husband and 5 yr old child stayed in a King room with pullout couch. There was lots of room to spread out, the room had a coffee table, which was a nice additiont o the large desk and dresser/credenza. Would have liked a mini-refrigerator, but ther was none. Only minus was the non-working elevator! only one elevator working, many delays.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Pool
  • KidFriendliness
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• Great Room bad service

  Submitted on: 05/17/2007

  Was staying in this hotel for 2 weeks and coordinating up to 5 people coming in going from my buisness team during this 2 weeks. first they couldn't, ...

  Was staying in this hotel for 2 weeks and coordinating up to 5 people coming in going from my buisness team during this 2 weeks. First they couldn't, after repeated calls and going to the front desk, get the names and dates right for the travelers in my group. They had inconsistent quality of service at the front desk, and Its been over week later and i still haven't recieved my corrected bill after leaving a message every day since. Will never recommend staying at a downtown hotel longterm. Especially this one. A clean room can only count for so much.

  • Room Quality
  • Staff And Service
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