Reviews

• Annoying Experience

  Submitted on: 04/27/2009

  We called before we booked online to ask a few questions - when we arrived there was a painter in the front doorway (first clue) - he eventually stepped aside so we ...

  We called before we booked online to ask a few questions - when we arrived there was a painter in the front doorway (first clue) - he eventually stepped aside so we could enter - the girls at the desk were nice - but when we went to the room - we discovered the hotel was being renovated - there was no air on, no phones working, no numbers on most of the rooms, several workers in the hallways with drop cloths and huge buckets of paint, some hammering going on, a crane bringing windows up the side of the building, etc,etc, - I went back to the desk and got my money back. I asked why someone didn't mention the renovations on the phone - she tried to tell me I booked on line so there was no way to tell us....of course I informed her I had called a few days before that - she was very apologetic, saying someone should have told me - yeah right!! I don't think anyone was actually staying there - very few cars - but lots of workers - I'm sure the cars were theirs. I know the work will not go on forever, but because they were not upfront about it- I can't recommend it and will NEVER stay a Am Best Value again!

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• Business Trip

  Submitted on: 08/12/2008

  I stayed here for a week or two and my visit was very plesant. the first thing a noticed was that the hotel was older...it used to be a ...

  I stayed here for a week or two and my visit was very plesant. The first thing a noticed was that the hotel was older...it used to be a Sheraton, so it is quite nice. It has a very large parking lot and hundreds of rooms. The front desk people were young, but very polite and helpful. The room itself was large and clean and had wifi and a microwave and minifridge (these are included in all rooms). They have a small fitness room but it has really great equipment that is new. The pool was very large as well and very clean. It was surrounded by a huge yard that seemed perfect for families. The breakfast was light, but i enjoy pastries, so i didnt mind. The coffee on the otherhand was excellent! (Folgers)!

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• If you like to receive what you pay for

  Submitted on: 03/15/2008

  The hotel is definately economy as for anemeties, but is over-priced for what you get. not in a very safe area so watch your back and your valuables rooms ...

  The Hotel is definately economy as for anemeties, but is over-priced for what you get. Not in a very safe area so watch your back and your valuables Rooms are fairly decent, not immaculately clean but it looks as if it once was a nice hotel. They have no coffee makers in the rooms, you must go to the lobby for coffee. As for continental breakfast it is the WORST I have ever experienced. The management have only honeybuns and danishes (pre-packaged) and occasionally a cinnamon roll BUT: they keep it behind the front desk and you must ask for it because -according to them-> some customers take 2 or 3 items !!! They obviously don't want to give out more than 1 item. They have no juices, cereal, milk, etc. like most ALL other hotels offer. So if you like to have a bit of breakfast in the mornings, expect nothing but coffee and maybe 1 honeybun or danish IF you ask them to bring it out of hiding as they watch that you take only one item. If you like a hot, or even warm shower at any time of day, you must turn on the bathtub faucet and let it run at least 10 minutes to get warm. I have stayed here a week and never gotten a "Hot" shower. Also they have their electrical plug ins rigged with the bar type cicuit breakers with too much running to them, so I sense a future risk of elecrical fire sooner or later. Also, towels really stiff and scratcy. They advertise an included continental breakfast and you pay for that service but they don't want to give it out. The restaurant and lounge both are shut down.
  
  

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• beaumont

  Submitted on: 04/12/2007

  This place looks like a dump. the outside is in terrible condition. we arrived ahead of schedule on our way to courpus christi. we wanted to move our reservations to ...

  This place looks like a dump. The outside is in terrible condition. We arrived ahead of schedule on our way to Courpus Christi. We wanted to move our reservations to Baytown to elimate a longer drive the next morning. They would not move our reservation to the Americas Best Value Inn in Baytown. So we were stuck paying for a night in this motel. When we got in the room what a surprise the room was LARGE and CLEAN. I guess the old saying is correct you can't judge a book/hotel buy it's cover/outside

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• Worst Hotel Experience

  Submitted on: 03/05/2007

  I can say with all honesty and based on 20 years of traveling this country, this was the worst hotel experience i've ever had. the place looked, smelled and ...

  I can say with all honesty and based on 20 years of traveling this country, this was the worst hotel experience I've ever had. The place looked, smelled and was not clean. It appeared that it had a recent renovation, however that project was like ""putting lipstick on a pig"". Worse than the obvious low maintained look and smell of the place, the towels did not appear to be cleaned. I got towels from a friend at a nearby hotel. Best Value is not the best in anything!

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